Service & Logistics Coordinator: PM Tracking & Parts

Innovative Oil Solutions; United States; On-site; USD 52,000 - 76,000; Full time

Job summary

Innovative Oil Solutions is seeking a dependable Service & Logistics Coordinator to support the service department, warehouses, and preventive maintenance programs. The role collaborates with the Service Manager to coordinate jobs, manage parts and logistics, and keep customers informed about service and maintenance.

This hands‑on position requires strong organization, communication, and the ability to work both in the office and in the shop.

Qualifications

• Experience in service coordination, logistics, warehouse, or industrial environment preferred.
• Strong organizational and multitasking skills.
• Comfortable communicating with customers via phone and email.
• Basic computer skills (ERP systems, tracking, spreadsheets).

Responsibilities

• Assist the Service Manager with scheduling and lining out jobs with customers.
• Maintain and update the job board to keep all work organized and on track.
• Manage and maintain the Preventive Maintenance (PM) tracker.
• Contact customers to schedule PM services and follow up on upcoming maintenance.
• Call and collect payments related to PM services and completed work.
• Track and manage parts on order vs. parts received in the system.
• Follow up with vendors to check status and lead times on parts orders.
• Communicate updates to customers regarding job status and parts availability.
• Check in incoming shipments and verify accuracy of parts received.
• Handle shipping and packaging of outgoing parts and equipment.
• Tag and organize oils, parts, and materials by job.
• Keep all parts organized within the system (parts on order, parts received, staged jobs).
• Maintain a clean and organized warehouse and staging area.
• Operate a forklift to move materials and equipment as needed.

Skills

Service coordination

Logistics

Warehouse operations

Industrial environment

Phone & email communication

Tools

ERP systems

Tracking tools

Spreadsheets

Job description

Innovative Oil Solutions is seeking a dependable Service & Logistics Coordinator to support the service department, warehouses, and preventive maintenance programs. The role collaborates with the Service Manager to coordinate jobs, manage parts and logistics, and keep customers informed about service and maintenance.

This hands‑on position requires strong organization, communication, and the ability to work both in the office and in the shop.