Service Line Specialist--Enterprise Learning Services

Cognizant; New York (NY); Hybrid; USD 150,000 - 180,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life

401(k)

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Service Line Specialist for Enterprise Learning Services (ELS) to drive growth across the U.S. East Coast.

You will collaborate with Client Partners, architects, and delivery teams to identify and convert strategic opportunities that transform workforce capabilities and learning ecosystems. You will lead demand generation, pursue new business, and manage the full sales cycle from prospecting to close, representing Cognizant at events and with senior client stakeholders.

Qualifications

• 8+ years of enterprise sales experience with a demonstrated track record of achieving and exceeding revenue and growth targets.
• 8+ years of experience within technology services, consulting, enterprise learning, talent transformation, or related industries.
• Proven success selling complex, solution-based services to enterprise clients and executive stakeholders.
• Strong consultative, value-based, and solution-selling expertise with the ability to develop compelling business cases and ROI-driven recommendations.
• Deep understanding of enterprise learning, workforce transformation, talent development, digital upskilling, and organizational capability-building initiatives.
• Experience building pipeline from scratch, developing new markets, and driving net-new business growth.
• Ability to influence and engage C-suite executives, Chief People Officers, HR leaders, and senior business decision-makers.

Responsibilities

• Generate Demand & Build Pipeline across target accounts on the U.S. East Coast.
• Identify, pursue, and convert new business opportunities within target accounts across key verticals.
• Develop and execute territory and account plans to open doors and create Learning Services expansion opportunities.
• Lead the full sales lifecycle from prospecting through proposal, negotiation, and close.
• Represent Cognizant Learning Services at industry events and client forums to expand brand visibility.

Job description

Service Line Specialist – Enterprise Learning Services (ELS)

About The Role

As a Service Line Specialist– Enterprise Learning Services (ELS) leader, you will make an impact by driving growth and expanding Cognizant's Enterprise Learning Services business across the U.S. East Coast. You will be a valued member of the Enterprise Learning Services team and work collaboratively with Client Partners, industry leaders, solution architects, delivery teams, and business stakeholders to identify, pursue, and convert strategic opportunities that help clients transform workforce capabilities, learning ecosystems, and talent development programs.

In This Role, You Will

• Generate Demand & Build Pipeline
• Identify, pursue, and convert new business opportunities within target accounts across key verticals, building a robust and diversified pipeline of Learning Services engagements.
• Develop and execute territory and account plans that leverage Cognizant's broader portfolio to open doors and create Learning Services expansion opportunities.
• Lead the full sales lifecycle - from prospecting and qualification through proposal, negotiation, and close with precision and urgency.
• Represent Cognizant Learning Services at industry events, forums, and client roundtables to expand brand visibility and generate inbound interest.
• Be a Trusted Advisor to Clients
• Engage client stakeholders - from HR and L&D leaders to Chief People Officers and business unit executives as a strategic peer, not a vendor.
• Diagnose organizational capability gaps and workforce transformation needs, translating them into compelling learning investment cases with clear ROI narratives.
• Design and co-develop tailored solutions that address clients' most complex learning and talent development challenges, drawing on the full breadth of Learning Services' capabilities.
• Maintain deep, enduring client relationships that evolve beyond the initial engagement into long-term strategic partnerships.
• Collaborate Across Cognizant
• Partner closely with Cognizant's vertical industry leaders, client account teams, and technology practices to identify cross-sell and integrated solution opportunities.
• Work hand-in-hand with Learning Services' delivery, practice, and solution design teams to develop winning proposals and ensure seamless transition from sale to execution.
• Serve as the voice of the client internally shaping how Learning Services evolves its offerings, go-to-market approach, and thought leadership agenda.
• Contribute to a culture of collaboration and shared success, bringing intellectual curiosity and a growth mindset to every internal interaction.

Work Model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position open to qualified applicants across the U.S. East Coast. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting and may change based on business and client requirements.

What You Need To Have To Be Considered

• 8+ years of enterprise sales experience with a demonstrated track record of achieving and exceeding revenue and growth targets.
• 8+ years of experience within technology services, consulting, enterprise learning, talent transformation, or related industries.
• Proven success selling complex, solution-based services to enterprise clients and executive stakeholders.
• Strong consultative, value-based, and solution-selling expertise with the ability to develop compelling business cases and ROI-driven recommendations.
• Deep understanding of enterprise learning, workforce transformation, talent development, digital upskilling, and organizational capability-building initiatives.
• Experience building pipeline from scratch, developing new markets, and driving net-new business growth.
• Ability to influence and engage C-suite executives, Chief People Officers, HR leaders, and senior business decision-makers.

These Will Help You Stand Out

• Experience selling Enterprise Learning Services, Managed Learning Services, Talent Transformation, HR Technology, or Workforce Development solutions.
• Knowledge of AI-enabled learning, skills-based workforce strategies, learning technologies, and future-of-work trends.
• Demonstrated ability to build and sustain executive-level client relationships across large, complex organizations.
• Experience partnering across consulting, technology, and business service organizations to deliver integrated solutions.
• Strong commercial acumen, executive presence, and ability to navigate procurement, legal, and finance stakeholders during complex deal pursuits.

Why Join Us?

We're excited to meet people who share our passion for helping organizations transform through learning, workforce innovation, and talent development. If you're a growth-oriented sales leader who thrives at the intersection of technology, human capital, and organizational transformation, we'd love to hear from you. Bring your expertise, curiosity, and drive to help shape the future of Enterprise Learning Services at Cognizant.

Salary And Other Compensation

The annual salary for this position is between $150,000-$180,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual bonus program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits

• Medical/Dental/Vision/Life
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law.

A Good fit for the Cognizant culture

A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative.

Work Authorization