Service Leader: Lead Quality Food & Guest Experience

Chipotle Mexican Grill; Martinez (CA); On-site; USD 48,000 - 53,000; Full time

Benefits offered by this job

Tuition assistance

Free meals

Insurance (medical, dental, vision)

Digital tips

Paid time off

Holiday closures

Competitive pay

Advancement opportunities

Job summary

Chipotle Mexican Grill is hiring a Service Leader to ensure a positive customer experience by delivering safe, high-quality food and by training and supporting the restaurant crew. The role requires keeping line operations clean and organized, and supervising breaks, shifts, and schedules.

It also involves assisting with training, performance reviews, and office duties. You will help resolve customer incidents, ensure food safety standards, and develop future leaders while contributing to a

Qualifications

• High school diploma required.
• Restaurant experience preferred.
• Understanding cash handling policies and food safety.

Responsibilities

• Maintain a positive customer experience by ensuring safe, quality food is prepared and served.
• Keep the restaurant line clean and organized with functioning equipment.
• Supervise crew scheduling, breaks, and shift changes; support training and performance reviews.
• Develop future Service Leaders and assist with office administration tasks.
• Monitor food safety practices, including hand washing, glove changes, and timing checks.
• Resolve customer incidents to ensure positive experiences.

Skills

Cash Handling

Food Safety

Office Paperwork

Language Skills

High School Diploma

Restaurant Experience

Food Integrity

Job description

Chipotle Mexican Grill is hiring a Service Leader to ensure a positive customer experience by delivering safe, high-quality food and by training and supporting the restaurant crew. The role requires keeping line operations clean and organized, and supervising breaks, shifts, and schedules.

It also involves assisting with training, performance reviews, and office duties. You will help resolve customer incidents, ensure food safety standards, and develop future leaders while contributing to a