Service Leader: Elevate Guest Experience & Grow Teams

Chipotle Mexican Grill; Jacksonville (NC); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill in Jacksonville, NC is seeking a Service Leader to ensure a positive customer experience by delivering safe, high‑quality food and coaching the crew. You’ll keep a clean, organized line and train staff while monitoring line operations to help maintain efficiency and quality.

Ideal candidates will have restaurant experience and a high school diploma. Chipotle offers tuition assistance, free meals, health benefits, and opportunities for advancement within a values‑driven,

Qualifications

• Understand and articulate Chipotle’s Food With Integrity philosophy.
• Knowledge of cash handling policies and procedures.
• Knowledge of food safety and health department matters.
• Familiarity with office paperwork.
• Ability to speak, write, read, and understand the primary language of the work location.
• Restaurant experience.

Responsibilities

• Make sure great tasting, high quality food is served.
• Help resolve food quality issues.
• Support food safety and monitor time/temperature on the line.
• Resolve customer incidents and ensure positive experiences.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross-train front of house Crew.
• Assist with crew performance reviews.
• Develop future Service Leaders.
• Assist with office administration tasks such as banking and paperwork.
• Ensure office equipment works and supplies are ordered.

Skills

Food With Integrity philosophy

Cash handling policies

Food Safety knowledge

Office paperwork familiarity

Language skills

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill in Jacksonville, NC is seeking a Service Leader to ensure a positive customer experience by delivering safe, high‑quality food and coaching the crew. You’ll keep a clean, organized line and train staff while monitoring line operations to help maintain efficiency and quality.

Ideal candidates will have restaurant experience and a high school diploma. Chipotle offers tuition assistance, free meals, health benefits, and opportunities for advancement within a values‑driven,