Service Leader: Elevate Food Quality & Guest Experience

Chipotle Mexican Grill; Annapolis (MD); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical insurance

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, quality food and well-trained crew. You will keep a clean, organized line and help supervise front-of-house operations while guiding team development.

The role emphasizes food safety, customer service, and staff scheduling. A high school diploma and restaurant experience are required, with competitive pay and benefits.

Qualifications

• Must have at least a high school diploma.
• Restaurant experience is required.
• Familiarity with cash handling policies and food safety regulations.

Responsibilities

• Ensure great tasting, high quality food is served.
• Help resolve food quality issues and customer incidents.
• Monitor line cleanliness and proper operation of equipment.
• Support crew breaks, shift changes, and line schedules.
• Develop and cross-train front-of-house Crew.
• Assist with crew performance reviews and development of future leaders.
• Handle banking, cash handling policies, and office paperwork as needed.

Skills

Customer service

Cash handling

Food safety

Office paperwork

Crew training

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, quality food and well-trained crew. You will keep a clean, organized line and help supervise front-of-house operations while guiding team development.

The role emphasizes food safety, customer service, and staff scheduling. A high school diploma and restaurant experience are required, with competitive pay and benefits.