Service Leader: Elevate Experience & Lead High-Impact Teams

Chipotle Mexican Grill; Willoughby (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill in Willoughby, OH is seeking a Service Leader to uphold a positive customer experience by ensuring safe, quality food and trained crew. You’ll keep a clean line and supervise restaurant operations.

The role emphasizes food safety, cash handling, staff development, and office tasks. You’ll train front-of-house crew, support shifts, and help manage breaks and line schedules while delivering great guest service.

Qualifications

• High school diploma required.
• Restaurant experience preferred.
• Knowledge of cash handling policies and procedures.
• Knowledge of Food Safety and health department matters.
• Familiarity with office paperwork and basic administrative tasks.

Responsibilities

• Make sure great tasting, high quality food is served.
• Help resolve food quality issues.
• Support food safety practices on the line and cleanliness.
• Assist with crew breaks, shifts, meetings, and line schedules.
• Develop and cross-train front of house Crew and assist with performance reviews.

Skills

Food safety

Cash handling

Office paperwork

Restaurant experience

Communication skills

Education

High school diploma

Job description

Chipotle Mexican Grill in Willoughby, OH is seeking a Service Leader to uphold a positive customer experience by ensuring safe, quality food and trained crew. You’ll keep a clean line and supervise restaurant operations.

The role emphasizes food safety, cash handling, staff development, and office tasks. You’ll train front-of-house crew, support shifts, and help manage breaks and line schedules while delivering great guest service.