Service Lead

Teledyne FLIR; Town of Sweden (NY); On-site; USD 57,000 - 82,000; Full time

Job summary

A technology solutions provider is seeking a Service Lead to oversee daily operations of the local service team. This role is critical for coordinating activities, ensuring service quality, and supporting operational performance driven by key performance indicators. Ideal candidates should possess strong leadership, technical understanding, and experience in service support. The position offers leadership responsibility with opportunities for driving improvements in a stable team environment. Eligibility to work in Sweden is required.

Qualifications

• Strong leadership and coordination skills in an operational environment.
• Experience in a supervisory or informal leadership role.
• Ability to work on-site and support daily operations.
• Experience from a service, maintenance, or technical support organization.
• Experience in a supervisory or informal leadership role.
• Technical education or equivalent practical experience.
• Ability to work on-site and support daily operations.

Responsibilities

• Supervise and support the daily work of the local SWE Service team.
• Coordinate daily activities, priorities, and resource planning.
• Drive operational performance by monitoring key performance indicators.
• Act as the primary point of contact for daily service departments other areas in the absence of the Service Manager.
• Support structured ways of working, routines, and continuous improvements.
• Ensure adherence to service processes, quality standards, and safety requirements.
• Collaborate closely with the Service Manager and other internal stakeholders.

Skills

Leadership and coordination skills

Technical understanding

Clear communication skills

Structured work

Communication skills

Service/maintenance experience

Supervisory experience

Technical education

Education

Technical education or equivalent practical experience

Job description

Service Lead page is loaded## Service Leadlocations: Sweden - Täbytime type: Full timeposted on: Posted Todayjob requisition id: REQ33772**Be visionary**Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.**Job Description****Service Lead – SWE Service Team****Your role in the company**In this role, you are a key enabler of our day‐to‐day service operations. You ensure that the local SWE Service team works in a coordinated, efficient, and customer‐focused way—even when the Service Manager is frequently traveling or engaged in other strategic responsibilities. By combining technical understanding with team supervision, you help secure service quality, operational stability, and continuous improvement. You are the natural go‐to person for daily prioritization, follow‐up, and execution.**What you’ll do*** Supervise and support the daily work of the local SWE Service team* Coordinate daily activities, priorities, and resource planning* Drive operational performance by monitoring and following up on key performance indicators* Act as the primary point of contact for daily service departments other areas in the absence of the Service Manager* Support structured ways of working, routines, and continuous improvements* Ensure adherence to service processes, quality standards, and safety requirements* Collaborate closely with the Service Manager and other internal stakeholders**What you need*** Strong leadership and coordination skills in an operational environment* Technical understanding* Ability to work in a structured way and follow up on performance metrics* Clear and confident communication skills* Experience from a service, maintenance, or technical support organization* Experience in a supervisory or informal leadership role* Technical education or equivalent practical experience* Ability to work on‐site and support daily operations**What we offer*** A key operational leadership role with real impact on daily performance* Leadership responsibility with ample improvements opportunities to drive KPIs* A stable team environment with clear purpose and accountability* Opportunities to influence ways of working and operational improvements**What happens next**Once you apply, we will review applications on an ongoing basis. Selected candidates will be contacted primarily via email for next steps, followed by interviews with the hiring manager and relevant stakeholders.*This role requires eligibility to work in Sweden and compliance with applicable company and regulatory requirements.*Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions..