Service Lane Experience Host

Wilson County Hyundai, Inc.; Lebanon (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Wilson County Hyundai, Inc. is seeking a Service Greeter to welcome customers at the service lane, gather basic information, and perform a quick walk-around of vehicles.

You will guide customers to the right service advisor, note vehicle condition, and maintain a professional appearance while representing the dealership. This full-time on-site role requires strong communication, a valid driver's license, and the ability to stay on your feet for extended periods.

Qualifications

• Greets service customers and determines the nature of their visit.
• Records basic demographic information using dealership forms.
• Performs a walk-around noting vehicle condition and exterior items.
• Directs customers to the appropriate service advisor.
• Maintains professional appearance and customer focus.

Responsibilities

• Greet customers entering the service lane and collect initial details.
• Walk around vehicles noting damage and condition, as directed by management.
• Direct customers to the correct service advisor and introduce them to a lead advisor if needed.
• Record VIN, mileage, and prepare vehicle tags for identification.
• Keep the service area tidy and cash out customers as directed, while maintaining filing.

Skills

Customer service

Verbal comm

Written comm

Positive attitude

Driving

Job description

Wilson County Hyundai, Inc. is seeking a Service Greeter to welcome customers at the service lane, gather basic information, and perform a quick walk-around of vehicles.

You will guide customers to the right service advisor, note vehicle condition, and maintain a professional appearance while representing the dealership. This full-time on-site role requires strong communication, a valid driver's license, and the ability to stay on your feet for extended periods.