Service Lane Concierge & Customer Experience Lead

TCH-18 Anderson Charleston, LLC; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Culture of care

Great managers

Leadership development

401k match

Health benefits

Referral programs

Paid time off

Parental leave

Discounts

Job summary

Anderson Automotive Group is seeking a friendly, outgoing Service Greeter to be the first point of contact for guests bringing their vehicles in for maintenance and repairs. You will help create an inviting, professional experience in our service lane and contribute to a positive dealership atmosphere.

The role emphasizes strong communication, a neat appearance, and a willingness to assist customers from arrival to departure, ensuring a smooth and welcoming visit.

Qualifications

• Friendly and outgoing personalities suited to customer service.
• Bi-lingual is a plus.

Responsibilities

• Assist and greet customers when they bring their vehicle in for service.
• Move the customer's vehicle from the service drive.

Job description

Anderson Automotive Group is seeking a friendly, outgoing Service Greeter to be the first point of contact for guests bringing their vehicles in for maintenance and repairs. You will help create an inviting, professional experience in our service lane and contribute to a positive dealership atmosphere.

The role emphasizes strong communication, a neat appearance, and a willingness to assist customers from arrival to departure, ensuring a smooth and welcoming visit.