Service Lane Concierge & Operations Associate

Kocourek Chevrolet; Appleton (WI); Hybrid; USD 18,000 - 23,000; Part time

Job summary

Kocourek Automotive is seeking a Service Lane Coordinator to ensure a smooth, professional customer experience in our busy service department. You will greet guests, direct vehicles, and help with check-in and maintenance tasks during the 8am–1pm shift.

Join a team focused on efficiency and positive interactions, with duties including vehicle movement, drive/Lot upkeep, shuttle support, and basic fueling or cleaning as needed.

Qualifications

• Valid driver's license with a clean driving record.
• Complete a pre-employment drug screen.
• Ability to drive automatic (manual preferred).
• Strong attention to detail and organization.
• Team player with a positive attitude and strong communication skills.
• Ability to multitask in a fast-paced environment.
• Work hours: 8 am to 1 pm.

Responsibilities

• Greet customers and direct vehicles in the service lane.
• Assist with vehicle check-in and install seat covers/floor mats.
• Safely move vehicles throughout the service area and lot.
• Keep the service drive and parking areas clean and organized.
• Support shuttle coordination and loaner vehicle tracking.
• Assist with fueling, light cleaning, and seasonal snow removal.
• Provide friendly, helpful service to every guest.

Skills

Customer service

Communication skills

Attention to detail

Organization

Team player

Multitasking

Driving

Job description

Kocourek Automotive is seeking a Service Lane Coordinator to ensure a smooth, professional customer experience in our busy service department. You will greet guests, direct vehicles, and help with check-in and maintenance tasks during the 8am–1pm shift.

Join a team focused on efficiency and positive interactions, with duties including vehicle movement, drive/Lot upkeep, shuttle support, and basic fueling or cleaning as needed.