Service Journeyman Electrician

Facility Solutions Group, Inc.; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated field service technician to provide exceptional support at customer locations. In this dynamic role, you will troubleshoot, set up, and install various systems and equipment, ensuring customer satisfaction through effective communication and service. Your responsibilities will include maintaining service records, providing emergency support, and educating clients on maintenance practices. This position offers a fantastic opportunity to grow your skills in a supportive environment while making a meaningful impact on customer operations. Join a team that values your expertise and commitment to excellence.

Qualifications

• Valid Driver's License and ability to pass MVR check required.
• Experience in commercial service work and lighting is a plus.

Responsibilities

• Troubleshoot, diagnose, and repair units while in the field.
• Educate customers on preventive maintenance and safety regulations.

Skills

Customer Service Skills

Troubleshooting

Communication Skills

Multitasking

Education

High School Diploma or GED

Job description

Overview

The field service technician performs different types of support at the customer's location, such as troubleshooting, setup, and installation of systems and equipment.

Responsibilities

1. Troubleshoot, diagnose, and repair units while in the field.
2. Maintain records of service calls, training, and expenses.
3. Provide on-call emergency service as required and maintain communication with the department manager while in the field.
4. Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
5. Perform other duties assigned by the manager.

Qualifications

1. High School Diploma or General Education Degree
2. Valid Driver's License and be able to pass MVR check
3. Valid TDLR Journeyman or Master license
4. MUST be able to pass a drug and background screen
5. Ability to multitask while staying organized
6. Strong verbal and written communication skills
7. Positive customer service skills
8. Experience in commercial service work
9. Experience in lighting a plus!

Pay Range

USD $31.00 - USD $36.00 /Hr.