Service & Industrial Technician
Advanta Seeds Indonesia
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
DECCO Postharvest, part of ADVANTA, seeks a Service & Industrial Technician to maintain DECCO equipment in packing houses and territory. The role focuses on optimizing performance, improving product application, and collaborating with multiple departments, customers and staff.
The position requires strong mechanical aptitude, communication skills, and the ability to work across sites, including occasional travel to support customers and perform installations and service activities.
Qualifications
- BS degree in STEM or 3 years of technical experience with some training/certificates
- Proficient communication skills for interacting with internal teams and customers
- Valid Driver's License
- Experience with electrical systems, PLCs and control panel designs
- Ability to read CAD drawings and electrical diagrams
Responsibilities
- Design, install, configure, maintain, and optimize DECCO control systems including PLCs, panels, sensors, and automation equipment
- Diagnose equipment malfunctions by reading blueprints and diagrams; troubleshoot and repair PLCs, panels, sprayers, pumps and motors
- Provide field service support at customer sites, communicating status and function to teams and customers
- Train technicians and contribute to development of training materials and standard procedures
- Support service coverage, including installations, maintenance, and emergency service work; travel as needed
Skills
Education
Tools
Job description
DECCO, an ADVANTA company, is the global leader in providing postharvest solutions to reduce food waste and enhance the freshness of fresh fruits and vegetables all along the food supply chain. DECCO delivers value every day to packers, shippers, supermarkets and consumers with customized coating, decay control, sanitization and disinfection products, application technology, on-site service and almost 90 years of postharvest expertise. Our 200+ dedicated DECCO employees operate in over 40 countries.
The Service & Industrial Technician will maintain DECCO equipment in their respective packing houses and territory. Optimize equipment performance and improve product application. Positions requires strong mechanical aptitude and the ability to communicate with multiple departments within DECCO, customer management and customer staff.
DECCO, an ADVANTA company, is the global leader in providing postharvest solutions to reduce food waste and enhance the freshness of fresh fruits and vegetables all along the food supply chain. DECCO delivers value every day to packers, shippers, supermarkets and consumers with customized coating, decay control, sanitization and disinfection products, application technology, on-site service and almost 90 years of postharvest expertise. Our 200+ dedicated DECCO employees operate in over 40 countries.
is to enable more and better Fresh Food for the world.
The Service & Industrial Technician will maintain DECCO equipment in their respective packing houses and territory. Optimize equipment performance and improve product application. Positions requires strong mechanical aptitude and the ability to communicate with multiple departments within DECCO, customer management and customer staff.
- Systems Development/Implementation: Ability to design, install, configure, maintain, and optimize all control systems used by DECCO. This may include electrical and mechanical systems as well as PLCs, control panels, sensors, instrumentation, and automation equipment. Maintain equipment and parts inventory to ensure availability and readiness for customer and internal service needs.
- Problem Solving: Ability to read blueprints schematics and diagrams to properly diagnose equipment malfunctions. Troubleshoot, test, disassemble, repair, and reassemble company equipment including PLC/Control Panels, sprayers, pumps, motor, foggers and other equipment.
- Team Support: Provide support to service technicians and customers by finding solutions to various equipment malfunctions. This includes being onsite at our customer accounts on a frequent basis, working alongside our service and commercial teams, and being able to communicate the current functionality and working condition of our equipment and processes to all involved. Provide advanced technical support and escalation assistance for complex service issues and equipment failures.
- Training/Development: Obtain training and promote proper use and care of DECCO technical equipment. Train service technicians on new equipment and best practices. Maintain accurate maintenance records. Support the onboarding, training, and development of service technicians and other team members by providing hands-on instruction, technical guidance, field coaching, and troubleshooting assistance. Assist in developing training materials, standard procedures, and technical documentation to support continuous learning and service excellence. Maintain accurate maintenance records.
- Service Coverage Support: Provide field service coverage when business needs require, including supporting customer service calls, scheduled maintenance, equipment installations, and emergency service work. Serve as a backup resource for the Service Team during vacations, PTO, leaves of absence, open positions, peak workload periods, or other staffing shortages to ensure continuity of customer support and service delivery.
- Collaboration and Cooperation: Provide and accept valuable input from internal and external partners to provide solutions for system needs. Provide feedback to DECCO managers and others to keep team informed of field activities of opportunities and challenges. Follow directions to meet deliverables.
- Working conditions: Perform job functions at DECCO warehouses, offices, laboratories, customer packinghouses, storage facilities, and other locations as assigned. Work in ambient outdoor temperatures throughout the year and in cold storage facilities. Regular use of stairs, ladders, and platforms. Frequently travel in company provided vehicle, between 1 and 6 hours a day. May require standing for long periods.
- Innovation and Improvement: Work with Industrial Technology Manager to drive advancements in innovation and continuous improvements of our application equipment, digital platforms, and new technologies. Assist in identifying and implementing improvements that enhance equipment reliability, service efficiency, system performance, and customer value.
- BS degree in a relevant STEM degree, or 3 years of experience with some technical training and/or certificates
- Professional communication skills
- Valid Drivers License
- Experienced in electrical, PLC use, and control panel designs
- Experience installing and troubleshooting mechanical and/or electrical systems
- Able to read and work from CAD drawings and electrical diagrams
- Strong written and verbal skills
- Lean Six Sigma Black Belt Certification
- Experience working with agriculture or industrial chemicals
- Experience working with sensors, transmitters, pumps, motors, and automation controls
- PLC programming
- Clean driving record
- Computer skills: Word processor, spreadsheets, and other software
Industrial Technology Manager
- Number of direct reports – None
- Number of indirect reports – None
- Budget responsibilities – None
Occasional travel to support customers in other regions and attend company meetings
Visalia, CA
- Seeing ahead to future possibilities and translating them to breakthrough strategy
- Ability to building strong customer relationships and delivering customer-centric solutions
- Thinks creatively and implements solutions for everyday problems; Strives to continually improve own processes and areas of business; Puts forward proposals and develops strategic implementation plans to introduce new and improved ways of operating.
– Identifying, Securing & Deploying resources effectively & efficiently (People, funds, infrastructure) to accomplish business goals.
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