Service Greeter/Porter

Bruner Motors Inc; Stephenville (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the automotive industry is seeking a dedicated individual for a customer service role in the Service Department. The ideal candidate will have excellent communication skills and a valid driver license. Flexibility in scheduling is preferred, and the role involves assisting customers and ensuring satisfaction while adhering to company standards.

Qualifications

• Valid driver license and insurance required.
• Ability to read and comprehend instructions.

Responsibilities

• Greet and assist customers entering the Service Department.
• Assist with service scheduling and provide shuttle services.

Skills

Communication

Job description

Full-time preferred but not required: Schedule can be flexible

Qualifications

• Have a valid driver license and insurance.
• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet company's production and quality standards.

Physical Requirements

Surroundings

Spend time indoors in air-conditioned areas.

Sitting, Standing, Walking, Bending, Twisting, Stooping, Kneeling, Squatting, Reaching, Overhead Lifting, Climbing Stairs, Repetitive Hand/Finger Movements, Grasping, Pushing, Pulling

All on a regular basis.

Expectations

General Expectations

• Ensure customer satisfaction.
• Ask questions and listen to determine management, production, and quality requirements.
• Attend company meetings as required.
• Maintain follow-up systems for projects.
• Set personal performance goals aligned with company standards and strategize to meet them.
• Review and analyze actions periodically to improve time management and planning.
• Stay informed about industry terminology and technological changes.
• Comply with federal, state, and local regulations.
• Follow lawful directions from supervisors.
• Adhere to work rules and procedures.
• Participate in performance management processes.
• Maintain positive interactions with colleagues and boost morale.
• Uphold confidentiality and non-disclosure policies.
• Work flexible hours including evenings, weekends, and holidays as needed.

Job-Specific Expectations

• Greet and assist customers entering the Service Department when necessary.
• Assist with service scheduling and provide shuttle services for customers when their vehicles are serviced.