Service Greeter

Swickard Auto Group; Edmonds (WA); Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Life insurance and supplemental covera

Paid time off and paid holidays

Entry point into automotive industry—g

Employee vehicle discounts

Zusammenfassung

Swickard Toyota in Edmonds, WA is seeking a Service Greeter to warmly welcome guests as they arrive at the service drive. You will gather initial information, guide guests to the right advisor, and help manage traffic during peak hours with clear, proactive communication.

This entry-level guest-experience role offers an opportunity to grow into service-advisor and related positions within a high-volume Toyota service environment serving Snohomish County. Salary $18–$20/hour.

Qualifikationen

• Guest-facing experience in hospitality, retail, or front desk strongly preferred.
• Must stay calm and welcoming when the drive is busy.
• Clear and professional communication for quick information.
• Reliable with consistent greeter coverage from open to close.

Aufgaben

• Welcome service guests as they arrive and acknowledge vehicle.
• Gather initial information and transition guests to the service advisor.
• Manage drive traffic flow during peak hours.
• Communicate wait times and delays clearly and proactively.
• Assist guests with questions about service process, loaners, or shuttle.
• Maintain a guest-ready reception area and drive entrance.

Kenntnisse

Guest-facing experience

Calm under pressure

Clear communicator

Punctual and reliable

Valid driver's license

Jobbeschreibung

Edmonds, WA | Toyota | Service greeter | Drive greeter | Guest services | Entry level | Customer service | Hospitality experience welcome | Pacific Northwest | Snohomish County | Veterans encouraged to apply | $18 - $20/hr

IS THIS YOU?

• You're a warm, attentive person who makes guests feel genuinely welcomed the moment they pull into the service drive -- you're calm under pressure, quick to read the room, and you understand that a great first impression sets the entire service visit
• You come from hospitality, retail, or another guest-facing background and you're ready to bring that standard to an automotive environment where the first 30 seconds of every guest interaction matters

Who We Are

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Swickard Toyota in Edmonds runs a high-volume service drive serving a loyal Snohomish County community. The Service Greeter is the first face every guest sees when they arrive -- the person who sets the tone for the entire visit. This is a guest-experience role, not a traffic-management role. The greeter who genuinely welcomes guests, communicates clearly, and transitions them to the right advisor smoothly is performing one of the highest-impact functions on the drive.

What You'll Do

• Welcome service guests as they arrive -- greeting them by name when possible, acknowledging their vehicle, and making them feel expected and valued from the first moment
• Gather initial vehicle information and reason for visit, and smoothly transition guests to the appropriate service advisor
• Manage drive traffic flow during peak hours -- keeping arrivals organized, wait times communicated, and guests informed
• Communicate wait times, advisor availability, and any delays clearly and proactively -- guests should never wonder what's happening with their vehicle
• Assist guests with any questions about the service process, loaner availability, or shuttle coordination
• Maintain a guest-ready reception area and drive entrance throughout the shift

What We're Looking For

• Guest-facing experience in hospitality, retail, front desk, or a comparable environment strongly preferred
• Naturally warm and composed -- you stay calm and welcoming when the drive is busy and guests are waiting
• Clear, professional communicator -- guests need accurate information quickly and confidently
• Reliable and punctual -- the service drive depends on consistent greeter coverage from open to close
• Valid driver's license with a clean driving record

What We Offer

• $18 - $20/hr
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• A genuine entry point into the automotive industry -- service greeters who perform at Swickard grow into service advisor, coordinator, and support roles
• Employee vehicle purchase and service discounts

WHY SWICKARD TOYOTA

• A high-volume service drive where your impact on the guest experience is immediate, visible, and felt by every guest who pulls in -- the greeter who does this role well is recognized for it
• Toyota's loyal Snohomish County community returns on schedule and refers the stores that make them feel welcome -- your role directly shapes that reputation
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- describe exactly what a great Service Greeter does in every interaction

If you're a warm, professional communicator ready to set the tone for every service guest's visit at a well-run Snohomish County Toyota store --