Service Foreman - Lead Diagnostics & Shop Ops

McCluskey Automotive; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off

Paid holidays

401(k) with employer match

Growth opportunities

Automotive discounts

Job summary

McCluskey Chevrolet in Cincinnati, OH is seeking a Shop Foreman to oversee daily shop operations at a fast-paced GM dealership. You will lead a technical team, coordinate workflow, and ensure high-quality repairs that meet GM standards.

This role emphasizes mentorship, diagnostics support, safety compliance, and collaboration with service advisors and the parts department. A strong background in high-volume automotive repair and leadership is required; relocation assistance provided.

Qualifications

• Minimum of 10 years of experience in a high-volume automotive repair shop.
• Proven leadership experience as a Lead Technician, Shop Foreman, or similar role.
• Strong diagnostic and electrical troubleshooting skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal skills with a servant leadership style.
• Monday-Friday and Saturday availability.

Responsibilities

• Manage and optimize daily workflow in a high-volume service environment.
• Assign repair orders based on technician skill level and workload.
• Monitor cycle time, productivity, and efficiency to meet targets.
• Ensure proper dispatching and prioritization of work, including warranty and internal repairs.
• Provide advanced diagnostic and repair support to technicians.
• Serve as the escalation point for complex vehicle issues.
• Ensure repairs are completed correctly the first time and in GM compliance.
• Stay current on Chevrolet-Buick-GMC and GM bulletins, recalls, updates.
• Perform or oversee quality inspections before vehicle delivery.
• Ensure warranty repairs meet GM documentation and audit requirements.
• Reduce comebacks and improve overall repair quality.
• Mentor, coach, and train technicians; support GM training initiatives.
• Promote accountability, professionalism, and teamwork.
• Enforce dealership safety policies and OSHA standards.
• Maintain a clean, organized shop environment; ensure tool usage.
• Work closely with Service Advisors, Parts, and Management.
• Assist with estimating, productivity tracking, and problem resolution.
• Support customer satisfaction efforts when explaining technical details.

Skills

Leadership

Diagnostics

Prioritization

Interpersonal skills

Work schedule

Tools

GM DMS systems

Job description

McCluskey Chevrolet in Cincinnati, OH is seeking a Shop Foreman to oversee daily shop operations at a fast-paced GM dealership. You will lead a technical team, coordinate workflow, and ensure high-quality repairs that meet GM standards.

This role emphasizes mentorship, diagnostics support, safety compliance, and collaboration with service advisors and the parts department. A strong background in high-volume automotive repair and leadership is required; relocation assistance provided.