Service Experience & Sales Advisor

Savage Sales & Service Inc DBA Sava; Reading (Berks County); On-site; USD 36,000 - 52,000; Full time

Job summary

Savage Sales & Service Inc DBA Sava is seeking a Service Advisor who will drive service sales, manage customers, and collaborate with technicians to ensure high-quality repairs and customer satisfaction. The role emphasizes quoting labor and parts, promoting services, and maintaining dealership standards.

Responsibilities include greeting customers, collecting data, writing repair orders, and coordinating with warranty providers. Weekend shifts may be required at month-end.

Qualifications

• Excellent communication skills.
• Experience with CDK.
• Must be willing to work Saturdays.
• Team player with integrity.
• Flexible hours.
• Uniform required.

Responsibilities

• Meet or exceed sales quotas with emphasis on retail sales.
• Greet customers, collect vehicle data, and determine service needs.
• Promote labor, parts, and accessories while advising the customer.
• Write clear repair orders and coordinate with technicians.
• Coordinate with manufacturers and warranty companies for approvals.
• Aim to ensure customer satisfaction and first-time fixes.
• Perform duties on Saturdays when requested by management.

Skills

Excellent communication

Team player

Customer-focused

Willing to work Saturdays

Education

One year certificate from college/technical school

Tools

CDK

Job description

Savage Sales & Service Inc DBA Sava is seeking a Service Advisor who will drive service sales, manage customers, and collaborate with technicians to ensure high-quality repairs and customer satisfaction. The role emphasizes quoting labor and parts, promoting services, and maintaining dealership standards.

Responsibilities include greeting customers, collecting data, writing repair orders, and coordinating with warranty providers. Weekend shifts may be required at month-end.