Service Experience Lead (Mon-Fri) - High Pay & Growth

Les-Stanford-Chevrolet-Cadillac-3; Dearborn (MI); On-site; USD 78,000 - 130,000; Full time

Benefits offered by this job

401K

Health Care

Paid Vacation

Career Advancement

Industry-leading pay

Strong leadership

Job summary

Les Stanford Chevrolet and Cadillac is hiring for a leadership role in Dearborn, Michigan. As America's Corvette King, the candidate will oversee the service department, ensuring top-tier customer service and efficient technician scheduling.

The family-owned dealership emphasizes growth and industry-leading pay to attract the best talent. Responsibilities include managing service orders, allocating work among technicians, diagnosing vehicle issues, and maintaining customer happiness scores.

Qualifications

• Organized, friendly personality and ability to manage others.
• Strong communication skills with customers and team members.
• Proven track record of sales and service excellence.

Responsibilities

• Oversee service orders and flow of Drive Lane with prompt, courteous service.
• Own the customer experience and ensure positive impressions for the dealership.
• Provide concierge support for owner inquiries in person or by phone.

Skills

Organized

People management

Time management

Excellent communication

Professional appearance

Customer satisfaction

Job description

Les Stanford Chevrolet and Cadillac is hiring for a leadership role in Dearborn, Michigan. As America's Corvette King, the candidate will oversee the service department, ensuring top-tier customer service and efficient technician scheduling.

The family-owned dealership emphasizes growth and industry-leading pay to attract the best talent. Responsibilities include managing service orders, allocating work among technicians, diagnosing vehicle issues, and maintaining customer happiness scores.