Service Estimator

Dual Fuel

United States

On-site

USD 110,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Disability insurance

Job summary

A leading energy solutions firm is seeking a Service Estimator to bridge the gap between field technicians and customers. You will develop accurate estimates, create clear proposals, and guide customers through the approval process. Successful candidates will have experience in service estimating or related fields such as HVAC or construction, strong communication skills, and a detail-oriented approach. This full-time, mid-senior level position involves significant customer interaction and offers comprehensive benefits including medical and 401(k).

Qualifications

Experience in HVAC, electrical, plumbing, or construction-related fields.
Strong written and verbal communication skills.
Proficiency with CRM platforms and office software.

Responsibilities

Review field technician notes and develop estimates.
Build and communicate proposals to customers.
Coordinate with dispatch and project managers.

Skills

Service estimating experience

Technical interpretation

Customer communication

Attention to detail

Proficiency with estimating tools

Organizational skills

Problem-solving skills

Job description

This range is provided by Dual Fuel. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$110,000.00/yr - $120,000.00/yr

Additional compensation types

Annual Bonus
Direct message the job poster from Dual Fuel

Dual Fuel is a leader in providing reliable, efficient, and innovative energy and facility solutions. We specialize in maintaining and optimizing mission-critical building systems to ensure our customers’ operations run safely and smoothly. Our team brings deep technical expertise, integrity, and a commitment to delivering exceptional service on every job.

We prioritize strong relationships—with our customers, partners, and team members. Clear communication, proactive service, and consistent value are the foundation of how we work. As Dual Fuel continues to grow, we’re looking for dedicated professionals who share our commitment to excellence and want to contribute to the systems that keep businesses running at their best.

What You’ll Do

As a Service Estimator, you’ll serve as the link between our field technicians and our customers. You will turn field recommendations into clear, accurate proposals and guide customers through the approval and scheduling process.

In this role, you will:

Review field technician notes, diagnostic reports, photos, and service recommendations.
Develop accurate estimates based on labor, materials, equipment, and project scope.
Build professional, easy-to-understand proposals aligned with company standards and pricing.
Communicate proposals to customers and follow up to answer questions or clarify work details.
Track proposal status and maintain organized records of pending, approved, or declined work.
Coordinate with dispatch, supervisors, and project managers to schedule approved jobs.
Ensure materials, permits, and project details are prepared before work begins.
Collaborate with technicians and service managers to validate recommendations and refine processes.
Update internal systems with proposal data, customer notes, and scheduling information.
Perform site visits as needed
Perform additional tasks as needed for the service department and company

This role is essential in ensuring customers receive timely information, clear expectations, and a seamless experience from recommendation to project completion.

What You Bring

Skills & Experience

Experience in service estimating or related fields (HVAC, electrical, plumbing, mechanical services, construction, or similar).
Ability to interpret technical information, service reports, and diagnostic notes.
Strong written and verbal communication skills with a customer-first approach.
High attention to detail and accuracy in documentation and pricing.
Proficiency with estimating tools, CRM platforms, and standard office software.
Ability to manage multiple proposals, priorities, and deadlines.
Professional, clear communicator who can build trust with customers and technicians.
Organized and process-driven, with strong follow-through.
Technically curious—comfortable learning industry-specific systems and concepts.
Problem-solver with the ability to think critically and make sound decisions.
Team-oriented mindset with a focus on supporting seamless service delivery.