Service Engineer Intern

IBA Worldwide; Kansas City (KS); On-site; USD 21,000 - 30,000; Part time

Job summary

IBA Worldwide in Kansas City, KS invites you to join as a Service Engineer Intern. This part-time internship focuses on operating and maintaining the Proton Therapy System (PTS), troubleshooting, and routine maintenance under supervision.

You’ll gain hands-on exposure to unit testing, integration testing, and validation testing, working with the Site Manager and STL. Pursuing engineering or physics degrees is preferred, with 15–32 hours per week in a fast-paced healthcare tech environment.

Qualifications

• Currently pursuing a degree in Engineering, Physics, or related fields.
• Basic knowledge of electrical/mechanical systems and maintenance.
• Familiarity with CMMS, SAP, or similar systems is a plus.
• Willingness to work in a healthcare tech environment with safety awareness.

Responsibilities

• Assist in maintenance and deployment of the Proton Therapy System (PTS) for various needs.
• Support troubleshooting of electrical, mechanical, and software issues.
• Participate in routine maintenance and system upgrades as needed.
• Document inspections and communicate system status to leadership.
• Assist with hardware/software testing and site-related activities.

Skills

Electrical/Mechanical troubleshooting

Lean maintenance

CMMS experience

Radiation safety awareness

Education

Pursuing Engineering or Physics degree

Tools

MS Office

Linux basics

SAP

Siemens Step 7

ServiceMax

Job description

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Requisition ID: 4577

Location:

Kansas City, KS, US

Work regime: Part-Time

Kind of contract: Internship

Life at IBA

At IBA, we're not just building technology - we're shaping the future of Cancer care. Headquartered in Belgium and powered by over 2,200 passionate professionals worldwide, our mission is simple yet profound:Protect, Enhance, and Save lives.

For almost 40 years, we've been at the forefront of innovation, developing cutting-edge equipment and software for diagnostics, Cancer treatment, and industrial applications. As the global leader in Proton Therapy, we've helped treat over 140,000 patients and deployed more than 700 particle accelerators across the globe.

• Proton Therapy- delivering next-generation precision treatment
• Radiopharmaceuticals- supporting oncology care with premium services and equipment
• Dosimetry- ensuring safety and quality in medical equipment
• Industrial Accelerators- advancing technology for medical and industrial use

Joining IBA means becoming part of a team that dares to push boundaries. We collaborate with the world’s top oncologists, engineers, and scientists to deliver life-changing solutions. If you're driven by purpose and eager to make a real impact, you'll find your place here-where innovation meets meaning.

Ready to give your career a deeper purpose? Join us and help shape the future of healthcare.

Mission

The Service Engineer Intern will gain hands-on experience in operating and maintaining the Proton Therapy System (PTS). Interns will assist with troubleshooting equipment issues, performing routine preventative maintenance, conducting system inspections, and supporting hardware and software testing. This internship offers exposure to various phases of PTS maintenance, including unit testing, integration testing, validation testing, and other site-related activities.

Challenges we trust you with

• Assist in the maintenance and deployment of the Proton Therapy System (PTS) for various customer needs, including QA Development, Software/Hardware Testing, and Troubleshooting.
• Support troubleshooting of PTS equipment, including electrical, mechanical, and software issues.
• Participate in routine preventative maintenance and system upgrades as necessary.
• Conduct system inspections and assist in communicating the status of the system to leadership and IBA employees.
• Provide support for PTS Hardware and Software testing.
• Help with daily clinical operations for the customer clinical staff as defined by the Site Manager and Site Technical Leader (STL).
• Maintain adequate records as defined by the customer and Site Manager in accordance with company QA and FDA regulations.
• Support PTS in unit testing, integration testing, validation testing, and other various site-related activities.
• Assist and learn from experienced team members, gaining knowledge in a career progression path.
• Perform other related duties as required and assigned.

What we value

You have:

• Currently pursuing a degree in Engineering, Physics, or other applicable fields.
• Relevant coursework or hands-on experience in electrical/mechanical system repair, troubleshooting, or maintenance is a plus.
• General knowledge of/experience with MS Suite: Excel, Word, Access, Outlook, Teams, etc.
• Basic knowledge or interest in Cyclotrons, Electronics, Mechanical Systems, Software Analysis, X-Ray Systems, Positioning Equipment, Cooling Systems, Vacuum Systems, PLC’s (Siemens), Regulation Loops, Drivers, Sensors, Electric Motors, Radars, High Voltage Equipment, Power Supplies, Proton Therapy Systems, etc.
• Knowledge of local EHS (Environment, Health, and Safety) regulations is a plus.
• Basic knowledge of LINUX systems, SAP, Siemens Step 7, and Service Max is a plus.
• Experience in LEAN maintenance and Computerized Maintenance Management Systems (CMMS) is a plus.

Preferred Education and Experience

• Basic knowledge or interest in Cyclotrons, Electronics, Mechanical Systems, Software Analysis, X-Ray Systems, Positioning Equipment, Cooling Systems, Vacuum Systems, PLC’s (Siemens), Regulation Loops, Drivers, Sensors, Electric Motors, Radars, High Voltage Equipment, Power Supplies, Proton Therapy Systems, etc.
• Knowledge of local EHS (Environment, Health, and Safety) regulations is a plus.
• Basic knowledge of LINUX systems, SAP, Siemens Step 7, and Service Max is a plus.
• Experience in LEAN maintenance and Computerized Maintenance Management Systems (CMMS) is a plus.
• Must currently reside in the local metro area.
  • On-site presence required; relocation assistance is not provided.
  • Local candidates strongly preferred.
• Hours are irregular with 15-32 hours per week.
• Schedule could involve nights and weekends as IBA is a 24/7 work environment.
• The position is a professional position and the conduct of such a position should be the basic expectation.
• Occupational exposure to radiation.
• Work with high voltage equipment and magnetic fields.
• Work with hazardous materials.

Medical Site Requirements

This position may be subject to special inoculation and immunization requirements as a condition of continued employment for working in a health care setting. Appropriate immunization against communicable diseases, which include hepatitis B,tuberculosis (annual monitoring),influenza, measles, mumps, rubella, varicella, Tetanus, Diphtheria, Whooping Cough, and COVID-19 (recommended) vaccination. However, IBA may consider accommodations for disabilities and religious-based reasons.