Service Engineer III

Accelleron; Town of Florida (NY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company matching

Paid Time Off

Tuition Reimbursement

Employee Discounts

Wellness Programs

Social Events

Job summary

A global technology leader in New York is seeking a Service Engineer III to perform complex maintenance and repair work on industrial turbochargers. This position requires strong mechanical skills, excellent customer service, and a minimum of 6 years of related experience. The company provides a comprehensive benefits package promoting employee well-being, professional development, and work-life balance. They welcome applications from diverse backgrounds and celebrate individual differences.

Qualifications

• 6+ years of turbocharger or rotating equipment service experience.
• Proven ability to independently complete field service jobs.
• Knowledge of RCA, NDT, and failure reporting preferred.
• Excellent communication and customer‑service skills.
• Willingness to travel and work in industrial environments.

Responsibilities

• Perform advanced disassembly, inspection, balancing, repair, and reassembly of industrial turbochargers.
• Conduct troubleshooting, diagnostics, and failure analysis.
• Execute field service work at customer sites and remote support as needed.
• Prepare accurate service reports, failure findings, and documentation.
• Ensure full compliance with safety, quality, and ISO/AIMS standards.
• Provide support and mentoring to Service Engineer I & II team members.
• Maintain strong customer communication and identify potential service opportunities.
• Able to lift up to 50 lbs and work in confined or elevated spaces.
• Travel domestically/internationally as needed.

Skills

Mechanical skills

Diagnostic skills

Balancing skills

Customer service skills

NDT knowledge

Customer service

Education

High school diploma

Technical degree

Job description

Join to apply for the Service Engineer III role at Accelleron

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy‑duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best‑in‑class products, services, and solutions that are mission‑critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting‑edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.

Job Description

The Service Engineer III is an advanced‑level, independently capable field and workshop technician responsible for performing complex maintenance, overhaul, troubleshooting, and repair work on industrial turbochargers. This role requires high technical competency, strict adherence to safety and quality standards, and strong customer‑facing professionalism. The position also serves as a mentor and technical resource for junior engineers and plays a key role in identifying service opportunities that support Accelleron’s business growth.

You will deliver service both on‑site at customer facilities and in the workshop, executing all work in accordance with Accelleron’s standard processes, workflows, and safety guidelines. You report directly to the Workshop Manager.

Your Responsibilities

• Perform advanced disassembly, inspection, balancing, repair, and reassembly of industrial turbochargers
• Conduct troubleshooting, diagnostics, and failure analysis
• Execute field service work at customer sites and remote support as needed
• Prepare accurate service reports, failure findings, and documentation
• Ensure full compliance with safety, quality, and ISO/AIMS standards
• Provide support and mentoring to Service Engineer I & II team members
• Maintain strong customer communication and identify potential service opportunities
• Able to lift up to 50 lbs and work in confined or elevated spaces
• Comfortable around industrial machinery, heat, and noise
• Ability to travel domestically/internationally as needed

Your Background

• High school diploma required; technical degree preferred
• 6+ years of turbocharger or rotating equipment service experience
• Proven ability to independently complete field service jobs
• Strong mechanical, diagnostic, and balancing skills
• Knowledge of RCA, NDT, and failure reporting preferred
• Excellent communication and customer‑service skills
• Willingness to travel and work in industrial environments

Your Benefits

At Accelleron, we are committed to supporting our employees' well‑being and work‑life balance. As part of our team, you will have access to a competitive and comprehensive benefits package designed to enhance your overall quality of life.

Health & Wellness

• Medical, Dental, and Vision Insurance: Choose from a variety of plans to find the coverage that best suits your needs.
• Health Savings Account (HSA) / Flexible Spending Account (FSA): Options to save pre‑tax dollars for eligible medical expenses.
• Employee Assistance Program (EAP): Confidential support for personal or work‑related challenges, including counseling and resources for mental health.

Financial Security

• Competitive Salary: We offer market‑competitive pay with regular reviews.
• Retirement Plan: 401(k) plan with company matching to help you save for the future.
• Life & Disability Insurance: Company‑provided basic life insurance, with options to purchase additional coverage.

Work‑Life Balance

• Paid Time Off (PTO): Generous vacation, sick days, and holidays to recharge and spend time with loved ones.
• Flexible Work Options: Depending on the role, we offer options for hybrid or remote work.
• Parental Leave: Paid leave for new parents to bond with their child.

Professional Development

• Learning & Development: Access to training programs, certifications, and courses to help you grow professionally.
• Tuition Reimbursement: Support for continuing education and professional certifications.
• Career Advancement: Opportunities for career development, internal mobility, and leadership training.

Additional Perks

• Employee Discounts: Discounts on products, services, or memberships.
• Wellness Programs: Access to fitness classes, wellness challenges, and resources to promote a healthy lifestyle.
• Social Events: Company‑sponsored events and activities to build a sense of community.

We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com.