Service Engineer Apprentice/Trainee - Syracuse, NY

ManpowerGroup; Mattydale (NY); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Plan

Supplemental Life Insurance

Short Term and Long Term Disability

Business Travel Insurance

401(k) with Match

Weekly Pay

Job summary

ManpowerGroup is seeking a Service Engineer Apprentice/Trainee for Syracuse, NY. You will participate in classroom, factory, and online training while shadowing experienced engineers on site to learn troubleshooting and repair tasks.

The program spans two years, progressing toward certification and promotion as a Service Engineer. Ideal candidates have a HS diploma or GED, mechanical/electrical aptitude, strong communication skills, and willingness to travel for training and customer needs.

Qualifications

• High school diploma or GED required.
• Demonstrated mechanical, pneumatic, hydraulic, electrical, or electronic aptitude.
• Analytical and problem-solving abilities to support troubleshooting in service environments.
• Ability to travel domestically and/or internationally for training and customer needs.

Responsibilities

• Complete classroom, factory training, and online classes with 80%+ scores.
• Shadow Service Engineers on service calls and observe troubleshooting on customer sites.
• Assist during on-site calls by learning through observation and supporting tasks.
• Progress through a 2-year competency-based apprentice program toward certification.
• Follow written and verbal instructions and complete technical documents accurately.

Skills

Mechanical aptitude

Pneumatic systems

Hydraulic systems

Electrical aptitude

Problem solving

Education

High school diploma or GED

Job description

Our client, a leading provider of advanced manufacturing solutions, is seeking a Service Engineer Apprentice/Trainee - Syracuse, NY to join their team. As a Service Engineer Apprentice/Trainee, you will be part of the service organization supporting customer-focused machine repair, installation, and relocation. The ideal candidate will bring strong mechanical curiosity, a willingness to learn technical systems, and the drive to communicate professionally while working in fast-paced, real-world environments.

Job Title: Service Engineer Apprentice/Trainee - Syracuse, NY

Location: Syracuse, NY

Pay Range: $55,000

What's the Job?

• Complete classroom, factory training, and online classes, and achieve passing scores of 80% or higher.
• Shadow Service Engineers on service calls, traveling with the team to customer sites to observe troubleshooting and repair work.
• Assist Service Engineers during on-site calls by learning through observation and supporting assigned tasks.
• Progress through a competency-based apprentice program enrolled for 2 years before certification and promotion to Service Engineer.
• Follow complex written and verbal instructions and complete required technical documents and reports in a timely manner.

What's Needed?

• High school diploma or GED.
• Demonstrated mechanical, pneumatic, hydraulic, electrical, or electronic aptitude.
• Analytical and problem-solving abilities to support troubleshooting in service environments.
• Ability to communicate professionally and build positive customer relationships, including in stressful situations.
• Ability to travel domestically and/or internationally for training and customer needs, including holding a current passport.

What's in it for me?

• Structured training and development to learn how to repair, install, and move advanced machines.
• Clear competency-based progression toward certification and promotion to Service Engineer.
• Hands-on learning by shadowing experienced Service Engineers on real customer service calls.
• Opportunity to develop strong technical documentation habits and professional communication skills.
• Supportive environment focused on learning, performance, and continuous improvement.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.