Service Engineer Apprentice/Trainee - Chicago, IL

ManpowerGroup; Hoffman Estates (IL); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

Weekly Pay

401(k) Match

Medical Plan

Dental Plan

Vision Plan

HSA

FSA

Life Insurance

Travel Insurance

Job summary

ManpowerGroup in Chicago, IL is offering a Service Engineer Apprentice/Trainee program designed to train on installations, repairs, and moves of customer machines. You will learn hands-on through shadowing, classroom and factory courses, with a structured two-year path to certification as a Service Engineer.

The program emphasizes real customer exposure, competency-based development, and building strong technical documentation and communication skills for future advancement.

Qualifications

• High school diploma or GED required.
• Aptitude in mechanical, pneumatic, hydraulic, electrical, or electronic systems.
• Strong analytical and problem-solving abilities under time pressure.
• Professional communication to interact with customers and staff.
• Ability to travel domestically and internationally with passport.

Responsibilities

• Complete classroom, factory training, and online courses, and pass with 80% or higher scores.
• Shadow Service Engineers on service calls by traveling with them to customer sites and observing real-world troubleshooting and repair workflows.
• Assist during service calls by learning through observation and supporting the Service Engineer as directed.
• Participate in a competency-based apprentice program enrolled for 2 years before certification and promotion to Service Engineer.
• Maintain discipline with required technical documents and reports by completing them accurately and on time.

Skills

Mechanical aptitude

Pneumatic systems

Hydraulic systems

Electrical/electronic aptitude

Analytical thinking

Communication skills

Travel willingness

Education

High school diploma or GED

Job description

Our client is seeking a Service Engineer Apprentice/Trainee - Chicago, IL to join their team. As a Service Engineer Apprentice/Trainee, you will be part of the service organization supporting customer machine installations, repairs, and moves. If you’re motivated to learn hands-on, build technical confidence, and grow into a service engineering role, this apprenticeship is designed to help you progress step-by-step through training, shadowing, and competency-based development.

Job Title: Service Engineer Apprentice/Trainee - Chicago, IL
Location: Chicago, IL
Pay Range: $55,000

What's the Job?

• Complete classroom, factory training, and online courses, and pass with 80% or higher scores.
• Shadow Service Engineers on service calls by traveling with them to customer sites and observing real-world troubleshooting and repair workflows.
• Assist during service calls by learning through observation and supporting the Service Engineer as directed.
• Participate in a competency-based apprentice program enrolled for 2 years before certification and promotion to Service Engineer.
• Maintain discipline with required technical documents and reports by completing them accurately and on time.

What's Needed?

• High school diploma or GED.
• Demonstrated mechanical, pneumatic, hydraulic, electrical, or electronic aptitude.
• Analytical and problem-solving abilities to support troubleshooting in stressful, time-sensitive situations.
• Professional communication skills to build positive customer relationships and coordinate with internal technical staff.
• Ability to travel domestically and/or internationally for training and customer needs, including holding a current passport.

What's in it for me?

• Structured training and development to learn how to repair, install, and move machines.
• Real customer exposure through shadowing and hands-on learning alongside experienced Service Engineers.
• Clear progression through a competency-based program with enrollment for 2 years before certification.
• Opportunity to build strong technical documentation habits and professional customer communication skills.
• Support in developing the skills needed to succeed in service engineering responsibilities.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.