Service Engineer 3 (multiple openings)

Tetra Pak; Denton (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Tetra Pak in Denton, TX is seeking a Service Engineer 3 to perform preventive maintenance, installation, commissioning, and on-site service for food-processing systems across the U.S.

The role requires 8 years of relevant experience, hands-on work with high/low voltage equipment, and ability to train customer personnel while complying with safety and regulatory standards; heavy travel (85% domestic/international) is expected.

Qualifications

• 8 years of relevant experience required.
• Experience with 24–600V electrical equipment, motors, sensors, actuators and control systems.
• Troubleshooting and rebuilding mechanical systems (seals, bearings, power transmission, pumps, valves).
• Customer operator training on automated industrial food processing equipment.
• Ability to read electrical schematics, P&IDs, and mechanical drawings.

Responsibilities

• Perform preventive maintenance on customer sites following global procedures.
• Install, Commission, and upgrade complete Tetra Pak systems.
• Create and submit timely reports of issues and service activities.
• Escalate food safety, QA, and regulatory issues as needed.
• Provide on-site operator training and remote troubleshooting.
• Document time entries and service reports per procedures.

Skills

High/low voltage equipment

Allen-Bradley automation platforms

Troubleshooting mechanical systems

Operator trainings

Reading electrical schematics & P&IDs

Tools

Allen-Bradley automation platforms

Job description

Job Location

Denton, Texas United States

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

Position reports to Tetra Pak headquarters in Denton, TX but will work at various unanticipated worksites through the U.S.

85% domestic and international travel required

Tetra Pak is not sponsoring work visas or relocation for this position.

What you will do

As a Service Engineer 3, you will:

Conduct preventive maintenance activities for our customers in the food industry in line with Tetra Pak standard global procedures and reinstate Tetra Pak food packaging and processing systems equipment into the customer's production environment according to defined expectations. Execute installation and commissioning tasks of complete Tetra Pak systems. Execute installation of relevant rebuilding/upgrade kits according to procedures. Execute timely reporting of all discovered technical issues. Inform relevant Tetra Pak staff about ongoing service activities as well as any issues affecting the customers or the quality of Tetra Pak service. Inform management about any business opportunities discovered for customers. Act as an ambassador for Tetra Pak by promoting good working relationships with the customers and ensuring that Tetra Pak’s reputation is sustained. Execute and complete all relevant reports in an accurate and timely manner. Distribute reports according to existing procedures and ensure that proper handover is done. Execute all work in accordance with Tetra Pak personnel safety, Tetra Pak food safety, and customer safety regulations and requirements. Escalate all discovered food safety, quality assurance, and regulatory issues. Conduct on-site operator training for customer personnel. Maintain an issue resolution database and perform troubleshooting and fault-finding services onsite and remotely. Conduct regular time entry, service reporting and e-mail correspondence.

We believe you have

The position requires 8 years of relevant experience.

Must also have work experience with:

• 1. Low and high voltage electrical equipment ranging from 24 to 600 volts, including power supplies, motors, various sensors and actuators, and control systems.
• 2. Basic Allen Bradley or similar industrial automation platforms and their respective components.
• 3. Troubleshooting and rebuilding various mechanical systems including mechanical seals, bearings, bushings, power transmission (chains and belts), cams, tie rods, pneumatic cylinders, pumps, and valves.
• 4. Providing customer operator trainings on modern automated industrial food processing equipment and distribution equipment.
• 5. Reading and understanding electrical schematics, P&IDs, and mechanical drawings.

This job posting expires on October 26th , 2026.

Any person may provide documentary evidence bearing on the application to the Certifying Officer of the Department of Labor at the following address:

Certifying Officer
U.S. Department of Labor
Employment and Training Administration
Office of Foreign Labor Certification
200 Constitution Avenue, NW
Room N-5311
Washington, DC 20210

This notice was posted for at least ten consecutive business days in the internal electronic media of Tetra Pak, Inc.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.