Service Engineer

Acutronic; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employer-paid benefits

401k match

Paid holidays and PTO

9/80 or 4/10 flex schedule

Job summary

Acutronic is seeking a Service Engineer to troubleshoot, test, install and repair Acutronic products at customer sites. The role includes hands-on field service, coordination of repairs, and ensuring customer satisfaction through ATPs and support requests.

Qualified candidates will have an AS in electronics, 2–3 years in services, travel up to 25% domestically, and valid Real ID and U.S. passport for travel.

Qualifications

• Associate degree in electronics or equivalent training.
• 2-3 years in Systems and Services Team or equivalent experience.
• Ability to travel up to 25% domestically; occasional international travel may be necessary.
• Valid Real ID driver’s license and a valid U.S. passport to be used for travel to customer facilities.

Responsibilities

• Inspect product quality and conduct performance tests utilizing company procedures.
• Perform Acceptance Test Procedures (ATPs) to ensure customer satisfaction of products.
• Install and upgrade systems at customer facilities.
• Perform in-house and field service troubleshooting and repair on equipment as required.
• Answer customer support requests via phone or email.

Skills

Troubleshooting

Testing

Installation

Repair

Customer support

Education

Associate of Science in Electronics

Job description

Acutronic is looking for a Service Engineer who will be responsible for troubleshooting, testing, installation and repair of Acutronic products.

We offer 100% employer‑paid benefits and an opportunity to work on cutting‑edge technology in a dynamic team.

Roles and Responsibilities

• Inspect product quality and conduct performance tests utilizing company procedures
• Perform Acceptance Test Procedures (ATPs) to ensure customer satisfaction of products
• Install and upgrade systems at customer facilities
• Perform in-house and field service troubleshooting and repair on equipment as required
• Answer customer support requests via phone or email

Profile / Qualifications

• Associate of Science degree in electronics from an accredited college or technical trade school; equivalent military training will be considered
• 2-3 years in the Systems and Services Team or equivalent experience
• Ability to travel up to 25% domestically; occasional international travel may be necessary
• Valid Real ID driver’s license and a valid U.S. passport to be used for travel to customer facilities

Benefits

• Employer-paid medical, dental, and vision insurance
• 401k match
• Company-paid holidays and Paid Time Off
• 9/80 or a 4/10 flex schedule option

Acutronic is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. If you have a disability or special need that requires accommodation, please contact us at [e-mail] or phone [phone].