Service Drive Concierge & Valet — Customer Experience

Napleton Automotive Group; Town of Brookfield (WI); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Paid Training

Vehicle/service discounts

Growth opportunities

Job summary

The Ed Napleton Automotive Group is seeking a Service Drive Support/Valet at Napleton's Toyota of Brookfield in Wisconsin. You will greet customers, assist service advisors, and perform walk-arounds as part of the service drive team.

Ideal candidates bring excellent customer service and strong communication skills. The role includes vehicle movement, basic car care tasks, and store support while contributing to a high-quality customer experience.

Qualifications

• Excellent customer service experience required.
• Professional communication with customers and staff.
• Attention to detail and a positive attitude.
• Willingness to undergo background check and meet policy requirements.

Responsibilities

• Greet guests and provide best-in-class customer service.
• Communicate professionally with customers.
• Move vehicles in and out of the building.
• Perform vehicle walk-arounds in the service drive.
• Vacuum, wash windows, and assist with shop tasks.
• Provide store support as needed.

Skills

Customer service

Communication

Patience

Attention to detail

Education

High school diploma

Tools

Computer skills

Job description

The Ed Napleton Automotive Group is seeking a Service Drive Support/Valet at Napleton's Toyota of Brookfield in Wisconsin. You will greet customers, assist service advisors, and perform walk-arounds as part of the service drive team.

Ideal candidates bring excellent customer service and strong communication skills. The role includes vehicle movement, basic car care tasks, and store support while contributing to a high-quality customer experience.