Service Advisor Assistant

Napleton Automotive Group; Town of Brookfield (WI); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Paid Training

Vehicle/service discounts

Growth opportunities

Job summary

The Ed Napleton Automotive Group is seeking a Service Drive Support/Valet at Napleton's Toyota of Brookfield in Wisconsin. You will greet customers, assist service advisors, and perform walk-arounds as part of the service drive team.

Ideal candidates bring excellent customer service and strong communication skills. The role includes vehicle movement, basic car care tasks, and store support while contributing to a high-quality customer experience.

Qualifications

• Excellent customer service experience required.
• Professional communication with customers and staff.
• Attention to detail and a positive attitude.
• Willingness to undergo background check and meet policy requirements.

Responsibilities

• Greet guests and provide best-in-class customer service.
• Communicate professionally with customers.
• Move vehicles in and out of the building.
• Perform vehicle walk-arounds in the service drive.
• Vacuum, wash windows, and assist with shop tasks.
• Provide store support as needed.

Skills

Customer service

Communication

Patience

Attention to detail

Education

High school diploma

Tools

Computer skills

Job description

The Ed Napleton Automotive Group is looking for our nextService Drive Support/Valet.Located at Napleton's Toyota of Brookfield, theService Drive Support Associateisresponsible for greeting and assisting customers, performing walk arounds, and assisting service advisors.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Top compensation plans!
• Family Owned and Operated - 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Greet incoming guests and continue to provide best-in-class customer service to customers and employees alike.
• Communicate with customers in a professional, friendly, and efficient manner.
• Moving cars in and outof the building
• Perform vehicle walk arounds in the service drive.
• Vacuum, wash windows, and a variety of supporting tasks
• Provide various support as it pertains to the store.

Job Requirements:

• High school diploma or equivalent
• Excellent Customer Service experience required.
• Computer and administrative experience are preferred.
• Attention to detail, patience and a positive attitude is a must.
• Valid driver’s license required
• Professional demeanor and work ethic.
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws