Service Drive Concierge & Porter

Sonic Automotive, Inc.; Long Beach (CA); On-site; USD 19,320 - 27,517; Full time

Job summary

Long Beach BMW, a Sonic Automotive family dealership in Long Beach, CA, is seeking a Service Porter to support service operations. The role focuses on greeter duties, guiding customers, and maintaining an efficient service drive and parking area.

The position pays $17 per hour and requires an associate level of experience. It emphasizes safety, teamwork, and a professional appearance within a fast-paced service environment.

Qualifications

• Greets customers entering the service area with a friendly, upbeat attitude and directs them to the right person.
• Records customer name, VIN, mileage, and vehicle issues for service.
• Controls service traffic flow and parking; assists with loaner vehicles as needed.
• Drives vehicles to and from the service lane and parking lot; maintains order.
• Maintains a clean, safe drive area and follows safety policies.

Responsibilities

• Greet customers and answer questions to guide them to the correct service team.
• Record vehicle details and appointment status for service check-in.
• Park and retrieve vehicles as needed, ensuring smooth traffic flow across the lot.

Skills

Customer service

Communication

Teamwork

Safe driving

Job description

Long Beach BMW, a Sonic Automotive family dealership in Long Beach, CA, is seeking a Service Porter to support service operations. The role focuses on greeter duties, guiding customers, and maintaining an efficient service drive and parking area.

The position pays $17 per hour and requires an associate level of experience. It emphasizes safety, teamwork, and a professional appearance within a fast-paced service environment.