Service Drive Concierge & Lot Operations

Hiley Mazda of Hurst; Huntsville (AL); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical and Dental

Paid Time Off

401(k) plan

Competitive pay

Life Insurance

Professional Development

Job summary

Audi Huntsville / Hiley Automotive Group seeks an energetic Audi Service Porter to support the service drive and lot. You are the first and last person customers see; your energy and attention to detail set the tone for the visit.

Responsibilities include greeting customers, moving vehicles, assisting with shuttle service, maintaining a clean drive, documenting transport damages, and helping our technicians with FRFT quality checks, safety, and smooth curb appeal.

Qualifications

• Positive attitude and eagerness to improve.
• Professional customer service mindset.
• Reliable transportation to and from work every day.
• Valid driver’s license and clean driving record.
• Must pass criminal background check and drug screen.

Responsibilities

• Drive Operations: Greet customers with high energy, install interior protection, park and retrieve vehicles and loaners.
• Facility Maintenance: Keep the drive area spotless, sweep and manage spills to reduce hazards.
• Customer Support: Provide shuttle rides within a 25-mile range; maintain coffee bar and lounge cleanliness.
• Inventory Management: Organize lot, keep inventory tidy, replenish fluids as needed.
• PDI & Inspection: Remove vehicle covers and inspect for transport damage, report issues with photos.
• Quality Control: Assist technicians with extended test drives to verify repairs.
• General Support: Perform tasks assigned by Service or Sales leadership to maintain display standards.

Skills

Positive attitude

Customer service

Reliability

Professional demeanor

Safety-conscious

Job description

Audi Huntsville / Hiley Automotive Group seeks an energetic Audi Service Porter to support the service drive and lot. You are the first and last person customers see; your energy and attention to detail set the tone for the visit.

Responsibilities include greeting customers, moving vehicles, assisting with shuttle service, maintaining a clean drive, documenting transport damages, and helping our technicians with FRFT quality checks, safety, and smooth curb appeal.