Service Drain Technician

Creative MultiCare, LLC; Jacksonville (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO & holidays

Company vehicle

Gas card

Smartphone

Job summary

Creative MultiCare is seeking enthusiastic drain technicians to join our team in Jacksonville. You will diagnose and repair drainage systems for our clients, using specialized equipment and a strong focus on service quality.

This role requires reliability, safety awareness, and the ability to work both independently and with a team. With over 30 years in the industry, Creative MultiCare offers full-time employment, comprehensive benefits, and ongoing training to help you advance your career in

Qualifications

• Minimum 1 year of dedicated experience servicing drains.
• Proficient in diagnosing and resolving drainage issues autonomously.
• Excellent communication and customer service skills.
• DOT physical possibility and clean driving record.

Responsibilities

• Diagnose drainage problems and educate customers on findings and options.
• Perform repairs and preventative maintenance on drainage systems.
• Operate drain equipment such as snakes, hydro-jetters, and cameras.
• Inspect sewer and drain systems with attention to detail.
• Respond to drainage emergencies promptly while upholding safety standards.
• Document quotes, invoices, and work performed with precision.
• Maintain company equipment and vehicle in good condition.
• Communicate professionally with customers and team.

Skills

Drainage experience

Creative problem-solving

English communication

Customer service

Time management

Tools

Drain snakes

Hydro-jetters

Cameras

Job description

Innovate Your Career with Creative MultiCare!

At Creative MultiCare, we recognize that the success of our company, customers, and employees is intertwined. Our talented and dedicated team members are what guarantee we continue to grow and succeed. We want driven individuals who are ready to take their careers to the next level. We need people like you! At Creative MultiCare, you will be immersed in a culture where hard work and commitment are recognized and rewarded. We invest in you to ensure you become the best in the business. With us, your career will be more rewarding than ever before. Join Creative MultiCare, and let's create our future together!

Creative MultiCare is a leading provider of plumbing, resurfacing, and floor care services for managed rental homes and multi-family properties. For over 30 years, our team has been committed to providing the highest level of service to our clients. We combine cutting-edge technology with a dedication to training and quality to produce the best results available on the market today. We are service you can always depend on... It's the creative difference!

We are seeking enthusiastic service drain technicians to join our team!

As one of our drain technicians, you will be responsible for performing a full range of sewer and drain system diagnostics, repairs, and maintenance for our customers.

What We Offer You:

• Full time employment with weekly pay
• Comprehensive insurance options including health, dental, vision, life, disability, accident, and more
• Retirement savings plan with company match and immediate vesting
• Paid time off (PTO) and paid holidays
• Access to exclusive employee discounts with entertainment, travel, and major brands
• On-the-job training for your professional development
• Commitment to your success and professional growth
• Company vehicle, gas card, smartphone, and state-of-the-art equipment

What You'll Do:

• Diagnose both common and uncommon drainage problems and effectively educate customers on your findings and solution options
• Perform repairs and preventative maintenance on drainage systems, including clearing blockages
• Operate specialized drainage equipment such as drain snakes, hydro-jetters, and drainage cameras
• Execute inspections of sewer and drain systems with keen attention to detail
• Respond to drainage emergencies swiftly and steadilyUphold and comply with quality, safety, and regulatory standards at all times
• Foster and build lasting relationships with customers through outstanding service
• Document all quotes, invoices, and work performed with in-depth precision
• Communicate professionally and conscientiously in all customer and team interactions
• Maintain company equipment and company vehicle with care

What You'll Need:

• Minimum of 1 year of dedicated experience in servicing drains
• Skilled at creative problem-solving and critical analysis
• A thorough understanding of plumbing systems with proficiency in diagnosing and resolving most drainage issues autonomously
• Excellent communication and customer service skills with a focus on active listening
• Eagerness to learn and apply new drainage techniques and technologies
• Friendly demeanor with a positive go-getter personality
• Self-starter mentality with great time management skills
• Flexibility, adaptability, and reliability in the field
• Adept at working both independently and collaboratively within a team setting and courteously interacting with a variety of personalities
• Basic computer and smartphone skills
• Availability to work Monday-Friday with a mandatory weekend and overnight on-call rotation
• Proficiency in English, including reading, writing, understanding, and speaking
• Ability to perform all necessary physical aspects of the job, including, but not limited to, lifting, moving, pushing, pulling, and carrying at least 60 pounds; standing, kneeling, and crawling for extending periods of time; and working in a variety of environments including expose to heat, cold, rain, dust, sewage, rodents/pests, small/tight spaces, and heights; and the ability to pass the DOT physical exam annually (as applicable)
• At least 21 years of age (for insurance purposes)
• Valid driver's license with a minimum of three years of driving experience and satisfactory driving record
• Capability to pass background check and drug screening

Creative MultiCare is a member of the Creative Service Partners family of brands.