Service Drain Technician

Creative MultiCare; Jacksonville (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement savings plan

Paid time off

Employee discounts

On-the-job training

Company vehicle

Gas card

Smartphone

State-of-the-art equipment

Job summary

Creative MultiCare in Jacksonville, FL is hiring enthusiastic drain technicians to perform diagnostics, repairs, and maintenance for our sewer and drainage systems. You will diagnose problems, operate equipment, educate customers, and deliver reliable service in residential and rental properties.

We offer full-time employment with weekly pay, comprehensive insurance, retirement plan, PTO, and company vehicle.

Qualifications

• Minimum of 1 year of dedicated experience in servicing drains.
• Excellent communication and customer service skills.
• Proficiency in English (speaking, reading, writing).
• Ability to pass background check and drug screening.

Responsibilities

• Diagnose both common and uncommon drainage problems and educate customers on findings and solutions.
• Perform repairs and preventative maintenance on drainage systems, including clearing blockages.
• Operate equipment such as drain snakes, hydro-jetters, and cameras.
• Inspect sewer and drain systems with attention to detail.
• Respond to drainage emergencies promptly and safely.
• Document quotes, invoices, and work performed with precision.

Skills

Drainage experience

Customer service

English proficiency

Self-motivation

Time management

Teamwork

Tools

Drain snakes

Hydro-jetters

Drainage cameras

Job description

Innovate Your Career with Creative MultiCare!

At Creative MultiCare, we recognize that the success of our company, customers, and employees is intertwined. Our talented and dedicated team members are what guarantee we continue to grow and succeed. We want driven individuals who are ready to take their careers to the next level. We need people like you! At Creative MultiCare, you will be immersed in a culture where hard work and commitment are recognized and rewarded. We invest in you to ensure you become the best in the business. With us, your career will be more rewarding than ever before. Join Creative MultiCare, and let's create our future together!

Creative MultiCare is a leading provider of plumbing, resurfacing, and floor care services for managed rental homes and multi-family properties. For over 30 years, our team has been committed to providing the highest level of service to our clients. We combine cutting-edge technology with a dedication to training and quality to produce the best results available on the market today. We are service you can always depend on... It's the creative difference!

We are seeking enthusiastic service drain technicians to join our team!

As one of our drain technicians, you will be responsible for performing a full range of sewer and drain system diagnostics, repairs, and maintenance for our customers.

What We Offer You:

• Full time employment with weekly pay
• Comprehensive insurance options including health, dental, vision, life, disability, accident, and more
• Retirement savings plan with company match and immediate vesting
• Paid time off (PTO) and paid holidays
• Access to exclusive employee discounts with entertainment, travel, and major brands
• On-the-job training for your professional development
• Commitment to your success and professional growth
• Company vehicle, gas card, smartphone, and state-of-the-art equipment

What You'll Do:

• Diagnose both common and uncommon drainage problems and effectively educate customers on your findings and solution options
• Perform repairs and preventative maintenance on drainage systems, including clearing blockages
• Operate specialized drainage equipment such as drain snakes, hydro-jetters, and drainage cameras
• Execute inspections of sewer and drain systems with keen attention to detail
• Respond to drainage emergencies swiftly and steadily
• Uphold and comply with quality, safety, and regulatory standards at all times
• Foster and build lasting relationships with customers through outstanding service
• Document all quotes, invoices, and work performed with in-depth precision
• Communicate professionally and conscientiously in all customer and team interactions
• Maintain company equipment and company vehicle with care

What You'll Need:

• Minimum of 1 year of dedicated experience in servicing drains
• A passion for drainage!
• Skilled at creative problem-solving and critical analysis
• A thorough understanding of plumbing systems with proficiency in diagnosing and resolving most drainage issues autonomously
• Excellent communication and customer service skills with a focus on active listening
• Eagerness to learn and apply new drainage techniques and technologies
• Friendly demeanor with a positive go-getter personality
• Self-starter mentality with great time management skills
• Flexibility, adaptability, and reliability in the field
• Adept at working both independently and collaboratively within a team setting and courteously interacting with a variety of personalities
• Basic computer and smartphone skills
• Availability to work Monday-Friday with a mandatory weekend and overnight on-call rotation
• Proficiency in English, including reading, writing, understanding, and speaking
• Ability to perform all necessary physical aspects of the job, including, but not limited to, lifting, moving, pushing, pulling, and carrying at least 60 pounds; standing, kneeling, and crawling for extending periods of time; and working in a variety of environments including expose to heat, cold, rain, dust, sewage, rodents/pests, small/tight spaces, and heights; and the ability to pass the DOT physical exam annually (as applicable)
• At least 21 years of age (for insurance purposes)
• Valid driver's license with a minimum of three years of driving experience and satisfactory driving record
• Capability to pass background check and drug screening

Creative MultiCare is a member of the Creative Service Partners family of brands.