Service Dispatcher

Boucher Automotive Group; Waukesha (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Paid vacation

Spiffs and rewards

Job summary

The Boucher Dealerships of Waukesha are seeking a Service Dispatcher to support busy service departments. The role focuses on assigning repairs and maintenance to align with Service Manager directions and dealership standards.

You will coordinate workflow, staff, and resources to keep repairs moving efficiently. We value an outgoing, proactive attitude, the ability to thrive in a fast-paced setting, and strong communication skills.

Qualifications

• Outgoing, proactive, willing to learn.
• Able to work in a fast-paced environment.
• Automotive experience preferred.
• Demonstrate leadership ability and excellent communication skills.
• Clean driving record.

Responsibilities

• Control workflow through the Service department in an organized, timely manner.
• Schedule technicians, workshop time, and resources to maximize productivity.
• Monitor and preserve effective time controls.
• Communicate between Service Manager, Technicians, and Writers for smooth repairs.
• Provide detailed and accurate reports on request.
• Review repair orders to ensure work is completed with proper paperwork.

Skills

Leadership

Communication skills

Customer service

Proactive

Fast-paced environment

Job description

The Boucher Dealerships of Waukesha arelooking to hire a Service Dispatcher

POSITION:

The Boucher Dealerships of Waukesha are looking to hire a Service Dispatcher for their busy service departments. The Service Dispatcher ensures that repairs and maintenance of vehicles are assigned in accordance with the Service Manager and the standards of the dealership.

• Controlling workflow through the Service department in an organized, timely manner
• Scheduling technicians, workshop time, and resources to achieve maximum productivity
• Monitoring and preserving effective time controls
• Communicating between Service Manager, Service Technicians, and Service Writers to ensure smooth repair process
• Providing detailed and accurate reports upon request
• Reviewing repair orders to ensure assigned work has been performed and completed properly, along with including proper paperwork

REQUIREMENTS:

Applicants need to be: outgoing, proactive, willing to learn, able to work in a fast pace environment, and have a positive attitude. If you have automotive experience, can demonstrate leadership ability, demonstrate excellent communication skills, and have a clean driving record,

TOP RANKING DEALERSHIP

Boucher has consistently moved up in rank on Automotive News’ annual list of Top 100 Largest Dealership Groups year after year. The Boucher Group is now ranked among the Top 75 Dealership Groups in the nation!

WORKPLACE:

The Boucher Group has been a mainstay in the Milwaukee Journal Sentinel's Top 100 Work Places for the past 13 years. We have earned an A+ rating from the Better Business Bureau.

BENEFITS:

• We offer a competitive benefits package including a strong base salary/commission, health insurance, dental, vision, cafeteria plan, and paid vacation days. Several spiffs and incredible rewards/benefits for our top performers.

FAMILY OWNED & OPERATED:

Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business.

COMMUNITY:

Our organization prides itself on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to; Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more.