Service Dispatcher

Adecco; SOUTH PLAINFIELD (NJ); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Full benefits

Job summary

Adecco in South Plainfield, NJ is seeking a Service Dispatcher/Traffic Assistant to provide administrative support in traffic, act as a primary contact for customers, drivers, and internal teams, and manage phones and routing.

Responsibilities include scheduling shipments, creating Bills of Lading, entering carrier rates, confirming loads in the ERP, and ensuring safety PPE compliance. High school diploma and MS Word/Excel skills required; two years of related experience preferred.

Qualifications

• High school diploma or equivalent required.
• Proficiency with MS Word and MS Excel.
• Detail oriented with accuracy in fast-paced environment.

Responsibilities

• Schedule inbound and outbound shipments and coordinate with departments.
• Create Bills of Lading for outbound loads.
• Enter carrier rates into ERP for outbound loads.
• Confirm loads have left the site in the ERP system.
• Perform daily dispatch functions for shipping office.
• Take photos and document quality checks of outbound goods.
• Back-up receiving functions for inbound materials.
• Assist with outbound scheduling and communicate with PM.
• Ensure drivers meet safety PPE requirements at yards/sites.
• Perform other duties as assigned; maintain regular attendance.

Skills

Multitasking

Attention to detail

MS Word

MS Excel

Education

High school diploma

Tools

RateLinx TMS

Microsoft Dynamics ERP

Job description

Title - Service Dispatcher/Traffic Assistant

Location - S. Plainfield, NJ

Compensation- $22.00 - $25.40 per hour (O/T Eligible role)

Full company benefits are applicable to this role.

Job Summary:

Provides administrative support for the functional areas in traffic. Functions as a direct point of contact for customers, drivers, contract carriers, and division employees in various departments. Answers phones and directs callers accordingly.

ESSENTIAL FUNCTIONS:

• Schedules both inbound and outbound shipments and communicates with affected departments and PM as needed.
• Creates Bill of Lading for outbound loads.
• Enters carrier rates in system for outbound loads.
• Confirms loads have left the site in the ERP system.
• Performs day to day dispatch functions for shipping office.
• Take photos, document and complete quality checks of all finish good outbounds.
• Back-up to receiving functions of inbound materials.
• Assists with the scheduling of outbound shipments and communicates with affected departments and Project Management.
• Ensure all drivers meet the required safety PPE for both our Yard and customer work sites.
• Perform other duties as assigned by supervisor.
• Regular and reliable attendance.

REQUIREMENTS:

• High school diploma or equivalent.
• PC skills including MS Word and MS Excel.
• Detail-oriented with a focus on accuracy and precision in all tasks.
• Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously

Preferred Experience:

• 2 years of relevant experience.
• Experience with RateLinx TMS platform.
• Microsoft Dynamics ERP system.

PHYSICAL DEMANDS:

• Frequent communication with others to exchange information.
• Frequent repetition of motions that may include the wrists, hands and/or fingers.