Service Dispatcher

Prime Partners; Bentonville (AR); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Retirement savings plans

Paid time off

Growth opportunities

Job summary

Prime Partners in Bentonville, AR is seeking a self-motivated Service Dispatcher to coordinate and dispatch service tickets for nationwide field technicians. You will support operations by scheduling, tracking insurance deliverables, and maintaining project files.

The role requires strong computer skills, 40 WPM typing, and excellent communication. This position offers a competitive hourly wage and opportunities for growth within a stable industry leader.

Qualifications

• High school diploma or equivalent (college education preferred).
• Prior dispatching or logistics support experience within electrical, low voltage, or technical services.
• Strong proficiency with computers, Microsoft Office, spreadsheets, and dispatching systems.
• Ability to type at least 40 WPM.
• Basic understanding of cabling, fiber, or network infrastructure is a plus.
• Strong communication, task prioritization, and organizational skills.

Responsibilities

• Schedule and dispatch service tickets to field technicians across nationwide job sites
• Communicate directly with technicians, project managers, and field staff to maintain project timelines
• Track certificates of insurance and manage deliverables for completed work orders
• Assist project leadership with daily operational tasks, project scheduling, and billing preparation
• Create and maintain organized project files and documentation

Skills

Strong communication

Task prioritization

Organizational skills

Typing 40 WPM

Basic understanding of cabling/fiber

Computer proficiency

Education

High school diploma or equivalent

College education preferred

Tools

Microsoft Office

Dispatching systems

Job description

Company Summary

Leading nationwide electrical, low voltage, and technical solutions provider delivering large-scale infrastructure and service operations.

Position Overview

We are seeking a self-motivated Service Dispatcher for our Bentonville, AR office. This role provides operational and administrative support by scheduling and dispatching service tickets to field technicians nationwide.

Key Responsibilities

• Schedule and dispatch service tickets to field technicians across nationwide job sites
• Communicate directly with technicians, project managers, and field staff to maintain project timelines
• Track certificates of insurance and manage deliverables for completed work orders
• Assist project leadership with daily operational tasks, project scheduling, and billing preparation
• Create and maintain organized project files and documentation

Required Qualifications

• High school diploma or equivalent (college education preferred)
• Prior dispatching or logistics support experience within electrical, low voltage, or technical services
• Strong proficiency with computers, Microsoft Office, spreadsheets, and dispatching systems
• Ability to type at least 40 WPM
• Basic understanding of cabling, fiber, or network infrastructure is a plus
• Strong communication, task prioritization, and organizational skills

Benefits and Compensation

• Pay Range: $15.00 – $21.00 per hour, depending on experience
• Comprehensive medical, dental, and vision health coverage
• Retirement savings plans and paid time off
• Long-term growth opportunities within a stable industry leader

Why Work With Us

Join an industry-leading team that values its people and invests heavily in long-term career growth. We offer a fast-paced work environment, competitive pay, and excellent benefits.