Service Dispatch Hero: Calm, Efficient Scheduling Pro

Metro Plumbing, Heating & Air; Chattanooga (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Up to 4 weeks of PTO

Sick pay

Holiday pay

Comprehensive insurance (health, dental, vision)

Job summary

Metro Plumbing, Heating & Air in Chattanooga, TN, is seeking a dedicated team member to coordinate service calls and schedule technicians. The ideal candidate will excel in communication, thrive in a fast-paced environment, and show strong dedication to customer service. Enjoy up to 4 weeks of PTO, sick pay, and comprehensive health benefits. Join our team and make a difference in customers' homes while enjoying a supportive work atmosphere.

Qualifications

• Must have the ability to thrive in fast-paced environments.
• Demonstrated skills in managing multiple tasks effectively.
• Strong communication skills to maintain customer relations.

Responsibilities

• Coordinate service calls and schedule technicians efficiently.
• Maintain clear and open communication with customers.
• Manage multiple tasks in a high-paced environment.
• De-escalate tense situations with empathy.

Skills

Calm and confident communicator

Detail-oriented

Emotionally intelligent

Ability to multitask

Dedication to providing exceptional service

Job description

Metro Plumbing, Heating & Air in Chattanooga, TN, is seeking a dedicated team member to coordinate service calls and schedule technicians. The ideal candidate will excel in communication, thrive in a fast-paced environment, and show strong dedication to customer service. Enjoy up to 4 weeks of PTO, sick pay, and comprehensive health benefits. Join our team and make a difference in customers' homes while enjoying a supportive work atmosphere.