Customer Experience Champion

USA Hometown Experts; Chattanooga (TN); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Health insurance

401K plan

3 weeks of paid time off

Job summary

USA Hometown Experts in Chattanooga, TN is hiring for a customer service position at Metro Plumbing, Heating & Air. You'll provide exceptional customer service while handling inquiries, resolving issues, and scheduling appointments. Candidates should have a sociable and energetic personality, empathy for customers, and strong organizational skills. The job offers an hourly wage of $18, health insurance, a 401K plan, and up to 3 weeks of paid time off. Join a team that values positive culture and customer satisfaction.

Qualifications

• Sociable and energetic personality with a love for talking on the phone.
• Empathetic and understanding, able to connect with customers.
• Highly organized and detail-oriented to manage customer interactions effectively.

Responsibilities

• Providing exceptional customer service, making every interaction positive.
• Handling customer inquiries and resolving issues with a friendly attitude.
• Scheduling appointments and following up to ensure customer satisfaction.

Skills

Exceptional customer service

Sociable and energetic personality

Empathy and understanding

Organizational skills

Flexibility in fast-paced environments

Positive attitude

Job description

USA Hometown Experts in Chattanooga, TN is hiring for a customer service position at Metro Plumbing, Heating & Air. You'll provide exceptional customer service while handling inquiries, resolving issues, and scheduling appointments. Candidates should have a sociable and energetic personality, empathy for customers, and strong organizational skills. The job offers an hourly wage of $18, health insurance, a 401K plan, and up to 3 weeks of paid time off. Join a team that values positive culture and customer satisfaction.