Service Director, Commercial Electric

Titan Electric Companies; Dallas (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Referral program

Tuition reimbursement

Vision insurance

Job summary

Titan Electric Companies is seeking a qualified service operations professional to manage existing service accounts and pursue new ones. The role includes handling service billings, collections, and monthly project forecasts, while coordinating both local and non-local projects.

Ideal candidates will have construction/engineering knowledge, read blueprints, and excel in a fast-paced environment. Experience with Bluebeam, Excel, and Word is preferred, with a strong focus on teamwork and

Qualifications

• Construction/engineering/business management degree or equivalent experience preferred.
• High school diploma required.
• Must have practical electrical and general construction knowledge and/or experience.
• Ability to read and interpret blueprints/construction drawings.
• Clear written and verbal communication skills.
• Familiarity with Microsoft Excel and Word.
• Familiarity with PDF processing software, preferably Bluebeam.
• Positive attitude and teamwork mindset.
• Ability to multi-task in a fast-paced environment.
• Ability to prioritize tasks and meet deadlines.

Responsibilities

• Responsible for existing service accounts
• Responsible for obtaining new service accounts
• Service billings
• Service collections
• Monthly forecasting of service projects
• Coordinate local and non-local projects
• Training of Titan Electric management systems
• Reviewing service department personnel
• Recruiting and hiring service personnel
• Maintaining the fleet and inventory of service vehicles
• Managing the inventory of service tools assigned to fleet vehicles
• Ensuring the warranty process for contract jobs upon completion

Skills

Electrical knowledge

Blueprint reading

Multi-tasking

Communication

Team orientation

Education

Construction Management/Engineering/Business Management Degree

High School Diploma/GED

Tools

Bluebeam

Excel

Word

PDF processing software

Job description

Titan is a leading national electrical contractor with locations in Florida, Georgia, Texas, North Carolina, Tennessee, and South Carolina. Titan maintains a strong reputation as a leading high-quality, customer-centered service provider which has resulted in strong financial growth since its inception in 2006. As a result, the company has become a trusted partner to its customers and suppliers and has established a proven track record of year-over-year growth. The company has significant opportunities to further penetrate its existing markets and expand into other geographies and service lines.

Responsibilities

• Responsible for existing service accounts
• Responsible for obtaining new service accounts
• Service billings
• Service collections
• Monthly forecasting of service projects
• Coordinate local and non-local projects
• Training of Titan Electric management systems
• Reviewing service department personnel
• Recruiting and hiring service personnel
• Maintaining the fleet and inventory of service vehicles
• Managing the inventory of service tools assigned to fleet vehicles
• Ensuring the warranty process for contract jobs upon completion

Qualifications

• Construction Management/Engineering/Business Management Degree or equivalent experience preferred
• High School Graduate or GED required
• Must have practical electrical and general construction knowledge and/or experience
• Ability to read and interpret blueprints/construction drawings
• Clear written and verbal communication skills
• Familiarity with Microsoft Excel and Word
• Familiarity with PDF processing software, preferably Bluebeam
• Positive attitude and outlook
• Integrity, honesty, and responsibility with a desire to contribute to a team
• Proven ability to multi-task in a fast-paced environment
• Ability to prioritize tasks
• Strong aptitude to work within deadlines

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Titan Electric is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Titan Electric makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.