Service Director

GE HealthCare; Washington (District of Columbia); On-site; USD 140,000 - 180,000; Full time

Job summary

Scorpion Therapeutics is seeking a Service Director to oversee biomedical equipment support in the Pacific Northwest, leading service operations and a team of biomedical technicians.

The role requires you to be the single customer contact, ensure technical support and customer satisfaction, and coordinate service activities across multiple sites. Travel up to 50% and strong communication, problem solving, and project management skills are essential.

Qualifications

• Bachelor's degree or equivalent in medical services, with leadership experience in biomedical settings.
• Strong communication, problem-solving and project management skills.
• Ability to travel up to 50%.

Responsibilities

• Serve as single customer contact, ensure technical support and customer satisfaction.
• Manage team staffing and performance.
• Coordinate service activities across multiple sites.

Skills

Team leadership

Customer liaison

Project management

Travel readiness

Communication

Education

Bachelor's degree or equivalent in medical services

Job description

Role: Service Director overseeing biomedical equipment support in the Pacific Northwest, managing service operations and a team of biomedical technicians.

Responsibilities:

serve as single customer contact, ensure technical support and customer satisfaction, manage team staffing and performance, and coordinate service activities across multiple sites.

Requirements:

Bachelor's degree or equivalent experience in medical services, with 4+ years leadership in biomedical or related fields; ability to travel up to 50%; strong communication, problem-solving, and project management skills.

High-Value:

biomedical equipment service, team leadership, remote work with travel, geographic focus on Pacific Northwest, no specific therapeutic area or modality specified, with emphasis on customer support and technical service management.