Service Development Representative

mindenmedicalcenter; Shreveport (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Flexible Spending Account

Competitive Salary

Paid Time Off

Job summary

Minden Medical Center in Shreveport, LA is seeking a full-time Service Development Representative to join the Behavioral Health Unit. You will advance strategic business and marketing plans, engage with referring professionals, and conduct pre-admission screenings to connect patients with care options.

You will build relationships with community resources to improve mental health outcomes, coordinate information flows, and promote preventive awareness while delivering compassionate

Qualifications

• Bachelor's degree in marketing preferred, or equivalent business development experience with a healthcare focus.
• Minimum 1 year of sales or development experience in the healthcare and/or medical industry.
• Clear communication, relationship-building, organization, and sound problem-solving.

Responsibilities

• Implement strategic business and marketing plans within the assigned territory.
• Collect information from referring professionals and facilities; engage patients through pre-admission screenings.
• Serve as liaison between patients and the hospital's intake department to assess admission eligibility.
• Assist patients and families in exploring care alternatives and communicate results to ensure policy adherence.
• Develop community service resources and promote mental health prevention awareness.

Skills

Communication

Relationship building

Organization

Problem solving

Education

Bachelor's degree in marketing

Equivalent healthcare business development experience

Job description

SERVICE DEVELOPMENT REPRESENTATIVE
BEHAVIORAL HEALTH UNIT
SHREVEPORT/BOSSIER TERRITORY

Join Minden Medical Center as a Full-Time Service Development Representative and dive into a vibrant career that promises excitement and growth! In this role, you will be at the forefront of innovative healthcare solutions, collaborating with a passionate team dedicated to delivering excellent customer service. Your contributions will directly impact patient care and community health, making every day rewarding.

This is an opportunity to engage in problem-solving while embracing a customer-centric approach in a high-performance, energetic environment. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, and Paid Time Off. If you're ready to make a difference in the healthcare industry while advancing your career in Minden, LA, we want to hear from you!

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Flexible Spending Account
• Competitive Salary
• Paid Time Off

Required qualifications/skills:

• Bachelor's degree in marketing preferred, or equivalent business development experience with a healthcare focus
• Minimum 1 year of sales or development experience in the healthcare and/or medical industry
• Clear communication, relationship-building, organization, and sound problem-solving

What it's like to be a Service Development Representative

As a Service Development Representative at Minden Medical Center, you will play a pivotal role in implementing strategic business and marketing plans within your assigned territory. Your responsibilities include collecting valuable information from referring professionals and facilities while engaging directly with potential patients through pre-admission screenings. Acting as a vital liaison, you will facilitate the flow of information between patients and the hospital's intake department to assess admission eligibility. Beyond screenings, you will assist patients and families in exploring care alternatives, effectively communicating results and recommendations to ensure adherence to company policies. Being actively involved in community service development, you will have the opportunity to provide consultative and educational resources, promoting mental health prevention awareness.

By building strong relationships with community resources and networks, your ultimate goal will be to enhance the quality of life for mental health patients, ensuring a seamless continuum of care across the board.

What matters most

To thrive as a Service Development Representative at Minden Medical Center, a diverse skill set is essential. Strong communication skills are crucial, as you will need to effectively convey information to patients, families, and referral sources, ensuring clarity and empathy throughout the pre-admission process. Excellent interpersonal skills will aid in building positive relationships with community partners and resources, fostering collaboration and enhancing service delivery. Critical thinking and problem-solving abilities will empower you to assess patient needs and recommend suitable care alternatives.

Being proactive and organized will help you manage various tasks, from conducting screenings to gathering information, efficiently and effectively. Additionally, a customer-centric mindset will ensure that you remain focused on the best interests of the patients and their families, ultimately promoting a culture of excellence and integrity within the organization. Your ability to engage energetically with the community will significantly contribute to improving mental health awareness and overall community well-being.