Service Development Representative

mindenmedicalcenter; Minden (LA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Flexible Spending Account

Competitive Salary

Paid Time Off

Job summary

Minden Medical Center in Minden, LA seeks a full-time Service Development Representative for the East Texas region, covering a 100-mile radius. You will lead community engagement, collect information from referral sources, and assist potential patients through pre-admission screenings, coordinating with the intake department.

The role emphasizes proactive outreach, education, and care alternatives, collaborating with providers and resources to improve mental health outcomes.

Qualifications

• Bachelor of Science in Marketing preferred, or healthcare business development experience.
• Minimum one year in marketing, sales or development in healthcare setting.
• Experience in marketing/sales/customer service and/or clinical educator roles.
• Proficient with mobile tools and apps; familiar with tablets/smartphones.

Responsibilities

• Engage with referring professionals and facilities to gather information and opportunities.
• Interact directly with potential patients through pre-admission screenings.
• Coordinate information flow between patients and the hospital's intake department.
• Assist patients and families in exploring care options and recommendations.
• Promote mental health prevention awareness and community resource development.

Skills

Marketing

Sales

Customer service

Clinical educator

Education

Bachelor of Science in Marketing

Job description

SERVICE DEVELOPMENT REPRESENTATIVE
EAST TEXAS REGION

Join Minden Medical Center as a Full-Time Service Development Representative and dive into a vibrant career that promises excitement and growth! This position will be responsible for our Texas region, covering a 100-mile radius, including Marshall, Carthage, Texarkana, and Longview. In this role, you will be at the forefront of innovative healthcare solutions, collaborating with a passionate team dedicated to delivering excellent customer service. Your contributions will directly impact patient care and community health, making every day rewarding.

This is an opportunity to engage in problem-solving while embracing a customer-centric approach in a high-performance, energetic environment. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, and Paid Time Off. If you're ready to make a difference in the healthcare industry while advancing your career in Minden, LA, we want to hear from you!

What it's like to be a Service Developement Representative at Service Developement Representative

As a Service Development Representative at Minden Medical Center, you will play a pivotal role in implementing strategic business and marketing plans within your assigned territory. Your responsibilities include collecting valuable information from referring professionals and facilities while engaging directly with potential patients through pre-admission screenings. Acting as a vital liaison, you will facilitate the flow of information between patients and the hospital's intake department to assess admission eligibility. Beyond screenings, you will assist patients and families in exploring care alternatives, effectively communicating results and recommendations to ensure adherence to company policies. Being actively involved in community service development, you will have the opportunity to provide consultative and educational resources, promoting mental health prevention awareness.

By building strong relationships with community resources and networks, your ultimate goal will be to enhance the quality of life for mental health patients, ensuring a seamless continuum of care across the board.

What matters most

To thrive as a Service Development Representative at Minden Medical Center, a diverse skill set is essential. Strong communication skills are crucial, as you will need to effectively convey information to patients, families, and referral sources, ensuring clarity and empathy throughout the pre-admission process. Excellent interpersonal skills will aid in building positive relationships with community partners and resources, fostering collaboration and enhancing service delivery. Critical thinking and problem-solving abilities will empower you to assess patient needs and recommend suitable care alternatives.

Being proactive and organized will help you manage various tasks, from conducting screenings to gathering information, efficiently and effectively. Additionally, a customer-centric mindset will ensure that you remain focused on the best interests of the patients and their families, ultimately promoting a culture of excellence and integrity within the organization. Your ability to engage energetically with the community will significantly contribute to improving mental health awareness and overall community well-being.

PREFERRED KNOWLEDGE, SKILLS, AND/OR EXPERIENCE REQUIRED:

• Education: Bachelor of Science Degree in Marketing preferred, or Business Development Experience with a focus on healthcare.
• License: N/A
• Experience: A minimum of one year in marketing, sales or Development in healthcare and/or medical industry is required
• Proven experience in marketing/sales/customer service and or a clinical educator.
• Accustom using mobile tools and applications
• Acquired ability to observe goals as minimum standards and always strives to exceed minimum standards
• Proficient knowledge of tablets and smart phones

Background & Drug Screen Required