Service Development Representative

Minden Medical Center; Bossier City (LA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life Insurance

Flexible Spending Account

Competitive Salary

Paid Time Off

Job summary

Minden Medical Center is hiring a Full-Time Service Development Representative to support patient access and community care in the Shreveport/Bossier territory. You will engage with referring professionals and patients, collect information, and help assess admission eligibility.

You’ll build relationships with community resources and coordinate with the hospital intake team to ensure clear communication and a seamless continuum of care for mental health services.

Qualifications

• Bachelor's degree in marketing preferred, or equivalent business development experience with a healthcare focus
• Minimum 1 year of sales or development experience in the healthcare and/or medical industry
• Clear communication, relationship-building, organization, and sound problem-solving

Responsibilities

• Engage with referring professionals and patients through pre-admission screenings
• Collect information and assist in assessing admission eligibility
• Promote mental health prevention and coordinate with intake and community partners

Skills

Clear communication

Relationship-building

Organization

Problem solving

Education

Bachelors degree in marketing

Job description

SHREVEPORT/BOSSIER TERRITORITY

Join Minden Medical Center as a Full-Time Service Development Representative and dive into a vibrant career that promises excitement and growth! In this role, you will be at the forefront of innovative healthcare solutions, collaborating with a passionate team dedicated to delivering excellent customer service. Your contributions will directly impact patient care and community health, making every day rewarding.

SERVICE DEVELOPMENT REPRESENTATIVE

BEHAVIORAL HEALTH UNIT

SHREVEPORT/BOSSIER TERRITORITY

Join Minden Medical Center as a Full-Time Service Development Representative and dive into a vibrant career that promises excitement and growth! In this role, you will be at the forefront of innovative healthcare solutions, collaborating with a passionate team dedicated to delivering excellent customer service. Your contributions will directly impact patient care and community health, making every day rewarding.

This is an opportunity to engage in problem-solving while embracing a customer-centric approach in a high-performance, energetic environment. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, and Paid Time Off.

Required qualifications/skills:

• Bachelor's degree in marketing preferred, or equivalent business development experience with a healthcare focus
• Minimum 1 year of sales or development experience in the healthcare and/or medical industry
• Clear communication, relationship-building, organization, and sound problem-solving

What It's Like To Be a Service Developement Representative

As a Service Development Representative at Minden Medical Center, you will play a pivotal role in implementing strategic business and marketing plans within your assigned territory. Your responsibilities include collecting valuable information from referring professionals and facilities while engaging directly with potential patients through pre-admission screenings. Acting as a vital liaison, you will facilitate the flow of information between patients and the hospital's intake department to assess admission eligibility. Beyond screenings, you will assist patients and families in exploring care alternatives, effectively communicating results and recommendations to ensure adherence to company policies. Being actively involved in community service development, you will have the opportunity to provide consultative and educational resources, promoting mental health prevention awareness.

By building strong relationships with community resources and networks, your ultimate goal will be to enhance the quality of life for mental health patients, ensuring a seamless continuum of care across the board.

What Matters Most

To thrive as a Service Development Representative at Minden Medical Center, a diverse skill set is essential. Strong communication skills are crucial, as you will need to effectively convey information to patients, families, and referral sources, ensuring clarity and empathy throughout the pre-admission process. Excellent interpersonal skills will aid in building positive relationships with community partners and resources, fostering collaboration and enhancing service delivery. Critical thinking and problem-solving abilities will empower you to assess patient needs and recommend suitable care alternatives.

Being proactive and organized will help you manage various tasks, from conducting screenings to gathering information, efficiently and effectively. Additionally, a customer-centric mindset will ensure that you remain focused on the best interests of the patients and their families, ultimately promoting a culture of excellence and integrity within the organization. Your ability to engage energetically with the community will significantly contribute to improving mental health awareness and overall community well-being.