Service Desk Co-op: Tech Support & Leadership Path

INPO External; Atlanta (GA); Vor Ort; USD 23.000 - 32.000; Teilzeit

Zusammenfassung

INPO External in Atlanta seeks co-op students for the Service Desk to maintain, configure, set up and troubleshoot desktops, laptops, printers and peripherals, and to provide software support.

Co-ops rotate through Coordinator Main, Coordinator Secondary, Peer, Lab and Team Lead roles, with mentoring and formal certification training. Pay starts at $20 per hour, with semester-based raises and performance bonuses, and employment requires background checks and drug/alcohol tests.

Qualifikationen

• Pursuing a computer science or information technology degree.
• Strong customer service mindset with ability to multitask.

Aufgaben

• Maintain, configure, and troubleshoot desktops, laptops, printers, and peripherals.
• Provide support for various software products.
• Co-op rotations across Service Desk roles (Coordinator Main/Secondary, Peer, Lab, Team Lead).
• Participate in mentoring sessions and team meetings.

Kenntnisse

Customer service

Teamwork

Communications

Ausbildung

CS or IT degree (pursuing)

Tools

HDI online CS Training

CompTIA A+

MSCS Windows 10

Jobbeschreibung

INPO External in Atlanta seeks co-op students for the Service Desk to maintain, configure, set up and troubleshoot desktops, laptops, printers and peripherals, and to provide software support.

Co-ops rotate through Coordinator Main, Coordinator Secondary, Peer, Lab and Team Lead roles, with mentoring and formal certification training. Pay starts at $20 per hour, with semester-based raises and performance bonuses, and employment requires background checks and drug/alcohol tests.