Service Department Lead - Safety, Growth & Customer Success

Altorfer Cat; West Branch (IA); Vor Ort; USD 60.000 - 80.000; Vollzeit

Zusammenfassung

Altorfer Cat in West Branch, Iowa seeks an experienced leader to manage their AG Service Department. This role involves ensuring safe and productive operations, providing excellent customer service, and overseeing a diverse team of technicians. The ideal candidate will possess strong leadership skills and a technical background in diesel engines and hydraulic systems.

The position requires a college degree or equivalent experience, and a commitment to safety and development within the team. Hours are Monday to Friday, with occasional Saturdays.

Qualifikationen

• Proven leadership skills to manage a diverse workforce effectively.
• Ability to communicate professionally, both verbally and in writing.
• Experience with diesel engines and hydraulic systems is necessary.

Aufgaben

• Manage the AG Service Department and shop personnel.
• Ensure safe and productive operations with a focus on customer satisfaction.
• Assist in repairs and oversee work orders and technician performance.

Kenntnisse

Leadership

Customer communication

Technical knowledge of diesel engine systems

Computer literacy

Safety promotion

Ausbildung

2-4 year college degree in business

2 years of previous experience in service supervision

Tools

Microsoft Office (Excel, Word, Outlook)

Jobbeschreibung

Altorfer Cat in West Branch, Iowa seeks an experienced leader to manage their AG Service Department. This role involves ensuring safe and productive operations, providing excellent customer service, and overseeing a diverse team of technicians. The ideal candidate will possess strong leadership skills and a technical background in diesel engines and hydraulic systems.

The position requires a college degree or equivalent experience, and a commitment to safety and development within the team. Hours are Monday to Friday, with occasional Saturdays.