Service Department Cashier & Front Desk Assistant

ELCO Chevrolet; Ballwin (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

ELCO Chevrolet Cadillac has an immediate opening for a full-time cashier and receptionist to work in our Service Department in Ballwin, MO. The role involves receiving and recording cash, checks, and credit card payments, greeting customers, and routing calls to Service Advisors.

Typical hours are Monday through Friday, 9 am to 6 pm, with occasional half-days on Saturdays. No holidays and paid time off is offered. Prior cashiering and customer service experience are preferred.

Qualifications

• Must be at least 18 years old.
• Must be willing to take a pre-employment drug screening test.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must be able to sit for at least 8 hours a day.
• Dealership and/or recent customer service retail experience a plus.
• Must have at least 6 months of recent cashiering and 1 year of customer service experience.

Responsibilities

• Greets customers in a pleasant and professional manner.
• Computes customer bills.
• Receives cash, checks and credit card payments from customers; records amount received.
• Makes change and issues receipts to customers.
• Provides cash refunds or credit memorandums to customers for returned merchandise.
• Reconciles cash drawer daily.
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
• Closes all open invoices.
• Assists service and the front desk with telephone coverage.
• Provides filing assistance to the service departments
• Maintains a professional appearance.

Skills

Customer service

Cash handling

Multi-tasking

Phone etiquette

Tools

Cash register

Job description

ELCO Chevrolet Cadillac has an immediate opening for a full-time cashier and receptionist to work in our Service Department in Ballwin, MO. The role involves receiving and recording cash, checks, and credit card payments, greeting customers, and routing calls to Service Advisors.

Typical hours are Monday through Friday, 9 am to 6 pm, with occasional half-days on Saturdays. No holidays and paid time off is offered. Prior cashiering and customer service experience are preferred.