Service Department Assistant

Papé Material Handling, Inc.; Seattle (WA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Robust benefits

Vacation & leave

Advancement opportunities

Stable family-owned company

Training & tuition reimbursement

Open-door policy

Job summary

Pape’ Material Handling, Inc. in Seattle, WA, is seeking a friendly Receptionist and Department Assistant to be the face and voice of the branch. You will greet customers, manage inquiries, and support daily administrative tasks to help the managers and the team.

Ideal candidates bring strong communication, solid computer skills (Outlook, Word, Excel) and the ability to multitask in a fast-paced environment. 1–3 years of service department admin experience is preferred.

Qualifications

• Excellent verbal and written communication skills.
• Ability to create and maintain good relationships with internal and external customers.
• Above-average typing and computer skills, including experience with Microsoft Outlook, Word, and Excel.
• Exceptional organizational skills and attention to detail.
• Ability to multi-task and work in a fast-paced environment.
• 1-3 years of experience as a service department administrator.

Responsibilities

• Be the face and voice of the branch and deliver excellent customer experience.
• Perform administrative duties to support the branch and managers.
• Support customers and help meet their needs.

Skills

Communication

Relationship building

Typing skills

MS Office

Organizational skills

Multitasking

Administrative experience

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

PAPE’ MATERIAL HANDLING, INC. - SEATTLE, WA

SERVICE DEPARTMENT ASSISTANT

Do you love helping people? Are you detail-oriented? Are you enthusiastic and outgoing? Pape’ Material Handling, the premier capital equipment dealer in the West, is looking for an energetic Receptionist/Department Assistant to join our team.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

As our Receptionist and Department Assistant, you will be the face and voice of our branch. You will have the first opportunity to give our customers an excellent experience and ensure their needs are met which makes you crucial to our team’s success. When you are not assisting customers, you will also perform various administrative duties to support the branch and managers. To thrive in this role, you must have a winning attitude, a customer service mindset, and enjoy working in a team environment.

WHAT YOU NEED:

• Excellent verbal and written communication skills.
• Ability to create and maintain good relationships with both internal and external customers.
• Above-average typing and computer skills, including experience with Microsoft Outlook, Word, and Excel.
• Exceptional organizational skills and attention to detail.
• Ability to multi-task and work in a fast-paced environment.
• The successful candidate will have 1-3 years of experience as a service department administrator.

Compensation:

$21.30-27.72/hr (Depending on Experience)

Why work for Pape’:

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 30 hours worked, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory.
• Employee impact Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilitie

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.