Service Delivery Lead – Projects & Networks

BeyondReach; Cedar Rapids (IA); On-site; USD 60,000 - 85,000; Full time

Job summary

BeyondReach, a CCR company, is seeking a Service Delivery Coordinator II in Cedar Rapids, Iowa. You will manage project plans, coordinate teams, and ensure high-quality delivery from planning through completion.

The ideal candidate brings 3 years of experience and industry-standard technology certifications, with strong organizational skills and a collaborative, agile mindset. This exempt role reports to the Director of Service Delivery and offers a solid benefits package.

Qualifications

• Operational knowledge of project management principles and methodologies.
• Competent organizational and planning skills to properly divide time between tasks.
• Adept knowledge and background in service delivery fundamentals as pertaining to service implementation and functionality.
• Proficient knowledge base in Microsoft Office Suite (Office365).
• Decisive problem solving, analytical, and decision-making skills to facilitate projects from beginning to end.

Responsibilities

• Create schedules within the project objectives and ensure quality control.
• Develop and clarify project scopes, objectives, work plans, resource plans, communications, deliverables, status reports and budgets as needed.
• Coordinate project plans and team assignments, lead and monitor work, escalate issues as appropriate.
• Track milestones and adjust plans or resources to deliver on time and within budget while meeting stakeholder expectations.

Skills

Project coordination

Scheduling

Stakeholder management

Education

Industry standard technology certifications

Job description

BeyondReach, a CCR company, is seeking a Service Delivery Coordinator II in Cedar Rapids, Iowa. You will manage project plans, coordinate teams, and ensure high-quality delivery from planning through completion.

The ideal candidate brings 3 years of experience and industry-standard technology certifications, with strong organizational skills and a collaborative, agile mindset. This exempt role reports to the Director of Service Delivery and offers a solid benefits package.