Service Coordinator - Transfer and Bed Control Center (Days)

Tanner Health; Georgia; On-site; USD 40,000 - 56,000; Full time

Job summary

Tanner Health in Georgia seeks a centralized Hub and Spoke scheduler to coordinate testing and services for hospitalized patients, prioritizing throughput and efficiency. The role ensures service area schedules are optimized and communicates testing needs with departments and nursing units.

The ideal candidate has a High School Diploma with vocational training, two years of acute care scheduling experience, and strong written and verbal communication, plus proficiency in Word, Excel, and

Qualifications

• High School Diploma plus 1 year vocational school.
• Two years of related experience in acute care clinical or healthcare scheduling.
• Proficiency with Word, Excel and SharePoint; able to use various software packages.
• Ability to communicate clearly in written and verbal form.
• Ability to work with interdisciplinary teams and handle stress effectively.

Responsibilities

• Coordinate and prioritize testing and services for patients admitted to the hospital from the Hub.
• Ensure service area schedules are optimized to meet patient demand and throughput initiatives.
• Communicate and coordinate patient testing needs with service area departments and nursing units.

Skills

Communication skills

Interdisciplinary teamwork

Stress management

Word

Excel

SharePoint

Problem solving

Education

High School Diploma + vocational training

Tools

Word

Excel

SharePoint

Job description

To serve as a resource to the Hub and Spoke model. Centrally coordinates and prioritizes testing and services for patients admitted to the hospital from the Hub. Ensures service area schedules are optimized to meet patient demand and throughput/efficiency initiatives. Communicates and coordinates patient's testing needs with service area departments and nursing units.

Required Knowledge & Skills

Education: High School Diploma plus 1 year vocational school

Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.

Licenses and Certifications

• NONE REQUIRED

Qualifications

• Two years of acute care clinical or healthcare scheduling experience required.
• Must project a professional image.
• Must possess excellent written and verbal communication skills
• Ability to cooperate and work with interdisciplinary teams.
• Ability to handle stress situations or crisis well.
• Must be able to use various software packages. Must be proficient in Word, Excel and SharePoint
• Knowledge of office equipment (copier, fax, scanner and computer) for trouble shooting problems and instructing others.
• Excellent organization skills. Must be accurate and thorough.
• Must exhibit good professional ethics consistently.
• Must be able to function independently and use sound judgment.
• Excellent interpersonal skills for communication with individuals or groups to provide and gather information, provide advice and policy interpretation for employees and managers. Interacts with people of all socioeconomic backgrounds. Represents the organization and Nursing Administration to multiple groups, i.e. employees, and managers.
• Must be able to logically work through a process from conceptualization to implementation.