Service Coordinator - Substance Use Disorders - Joplin, MO

Evergreen Healthcare Partners LLC; Joplin (MO); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible schedule

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Evergreen Healthcare Partners, LLC’s StepOne Service is seeking a Service Coordinator to expand visibility near the client hospital and coordinate continuity of care for patients with substance use disorders.

The role works with hospital administrators, nursing leadership, and StepOne Service leadership to plan outreach, build community relationships, and ensure a smooth transition to community-based treatment after acute withdrawal management.

Qualifications

• Experience with substance use disorders and related treatment.
• Familiarity with hospital procedures and social services policies.
• HIPAA guidelines knowledge.
• Minimum 2+ years social service or inpatient experience.
• Minimum 2+ years networking/public relations for community education.
• Self-motivated with the ability to work independently.
• Licensure/certification in social services.
• Bachelor’s degree preferred.
• Located within 60 miles of the client hospital.

Responsibilities

• Functions as a liaison between the contracted hospital and Evergreen Healthcare Partners, LLC.
• Acts as a liaison between the service and the community.
• Professional development – maintaining knowledge of substance use disorders and social service.

Skills

Substance use knowledge

HIPAA guidelines

Public relations

Self-motivated

Local to hospital area

Social services knowledge

Education

Bachelor’s degree in related field

Social services licensure

Job description

Service Coordinator Position – StepOne Service (offered by Evergreen Healthcare Partners, LLC)

StepOne Service is an inpatient, hospital-based 3‑5 day Acute Withdrawal Management service available to adults requiring medical management of withdrawal symptoms from alcohol and/or opioids.

Acute Withdrawal Management is provided to individuals who are in impending or early stages of acute withdrawal at the time of hospital admission. The goal is to medically assist the individual through the withdrawal process and help navigate the transition to an appropriate level of community‑based addiction treatment that can address the underlying causes of their substance use disorder.

StepOne Service has a fully qualified treatment team including an attending physician and nursing staff that utilizes a multidisciplinary team approach in the acute management withdrawal of the patients.

Position Purpose

The Service Coordinator is responsible for planning activity and initiating contacts in the community (approximately 60 mile radius surrounding the client hospital) to enhance the visibility of the service and hospital. The Service Coordinator works collaboratively with hospital administrators, nursing leadership, and StepOne Service leadership team to create awareness in the community and coordinate a continuum of care for the patients with substance use disorders.

Essential Functions

• Functions as a liaison between the contracted hospital and Evergreen Healthcare Partners, LLC
• Acts as a liaison between the service and the community
• Personal/Professional Development – maintaining and expanding knowledge and understanding of the field of substance use disorders and social service

Typical Experience/Qualifications

• Knowledge of substance use disorders and associated treatment
• Understanding of social services and/or hospital procedures and policies
• Familiarity with HIPAA guidelines and policies
• 2+ years of social service experience and/or clinical or inpatient services
• 2+ years networking and public relations that involved planned community education
• Experience in a self‑motivated role
• License/Certified Credentials in the area of social services
• Ideal candidate will have associated experience and/or a bachelor’s degree in the related field
• Live within a 60 mile radius of the client hospital

Job Type

Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance