Service Coordinator-SPOE

Central-Jersey-Family-Health-Consortiu; North Brunswick Township (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Central-Jersey-Family-Health-Consortiu seeks an experienced coordinator to ensure timely, high-quality referral and evaluation processes for children and families. You will document eligibility determinations, maintain records, and collaborate with health professionals to promote coordinated care.

The role requires strong interview skills, confidentiality commitment, and the ability to travel within the county.

Qualifications

• Must have a Bachelor’s degree or higher in a related health, child development, social work, human service, or education field.
• Minimum of one year of documented professional experience working with children and families in counseling, supporting, or case management roles.
• Bilingual (English/Spanish) preferred.
• Valid driver’s license with ability to provide proof of ongoing automobile insurance; local/state travel may be required.

Responsibilities

• Serve as the child’s initial service coordinator during the referral and evaluation process.
• Obtain SPOE referral and family contact information.
• Conduct professional interviews with families and others via phone.
• Explain differences in rights, entitlements, rules, regulations and funding between Part C and Part B or IDEA.
• Maintain confidentiality and explain families’ rights to confidentiality throughout enrollment in early intervention.
• Coordinate with medical/healthcare professionals and NJ DCP&P personnel to promote coordinated care.
• Enter SPOE data using state referral form and follow procedures.
• Maintain child records and data collection per agency standards.
• Ensure timely completion of evaluation paperwork and eligibility determination.

Skills

Interpersonal communication

Bilingual English/Spanish

Microsoft Office

Education

Bachelor’s degree or higher in related field

Tools

Microsoft Office

Job description

Description

Position Summary:

Responsible for ensuring children/families receive timely, high quality referral & evaluation/assessment/ eligibility determination with accurate documentation.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties and responsibilities that are required by the employee.

Essential Duties and Responsibilities include the following:

• Serve as the child’s initial service coordinator during the referral & evaluation process


• Obtain System Point of Entry (SPOE) referral and family contact information


• Ability to conduct professional interview with families & others via phone


• Inform families of the differences in the rights, entitlements, rules, regulations & funding between Part C and Part B or IDEA


• Demonstrate knowledge of family centered philosophy


• Maintain confidentiality and explain the family’s rights to confidentiality throughout their enrollment in early intervention


• As appropriate, initiate communication and collaboration with medical/ health care professionals to promote coordinated care


• As appropriate, initiate communication and collaboration with NJ DCP&P personnel to promote coordinated care


• Enter SPOE data using state referral form & follow specific procedures


• Maintain child record & data collection according to agency standards


• Demonstrate knowledge of state eligibility criteria & ability to interpret information to the family and team


• Demonstrate knowledge of the functions of various evaluation and assessment procedures and instruments


• Maintain appropriate paperwork/activities with accurate and complete documentation


• Ensure that all families have received appropriate documentation including welcome packet and eligible or ineligible packet following evaluation


• Implement county and regional procedures for referral to TET


• Coordinate with TET on scheduling evaluation/assessment, prior written notice, and consent and ensure appropriate documentation


• Manage county based spreadsheets


• Ensure that timelines are being met according to DOH criteria


• Review evaluation paperwork for completeness and accuracy


• Coordinate and facilitate the transition to the appropriate SCU if child is eligible


• If child is ineligible provide family with appropriate resources or transition/exit (referral, support and/or follow-up activities) as appropriate.


• Interact appropriately with families challenged by mental illness, abuse, chronic illness, developmental disabilities and other environmental influences that may impact their ability to participate in early intervention


• Any other duties as assigned

Working Conditions:

There are no unusual work conditions associated with this position. Noise level in the office is moderate. Professional/business attire is required. Employees are occasionally required to attend meetings at external locations and will therefore experience external weather conditions.

Requirements

Education:

Must meet one of the NJEIS Personnel Standards for any professional level early intervention personnel position with Bachelor’s degree or higher from an accredited institution in a related health, child development, social work, human service, or education field.

Experience:

Minimum of one year of documented professional experience working with children & families in a counseling, supporting, or case management role. Documented professional experience is preferably with individual birth to five years of age and their families. Knowledge and experience relating to the field of non-profit, maternal child health and education is strongly preferred.

Bilingual (English/Spanish) preferred. Computer proficiency required with Microsoft programs. Strong interpersonal & oral/written communication skills required.

Valid Driver’s license with the ability to provide proof of ongoing automobile insurance coverage is required. This position will entail reimbursable local and statewide travel utilizing personal vehicle.

Physical Requirements:

This position requires frequent typing. You will also be required to occasionally lift up to twenty pounds of materials or equipment.