Service Coordinator-SPOE

Central Jersey Family Health Consortium, Inc.; North Brunswick Township (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Central Jersey Family Health Consortium, Inc. is seeking a coordinator to ensure timely, high-quality referral and evaluation/eligibility determination with accurate documentation for children and families in the early intervention program.

The role involves coordinating SPOE referrals, conducting professional family interviews, maintaining confidential records, and collaborating with medical providers and NJ DCP&P to promote coordinated care.

Qualifications

• Must meet NJEIS Personnel Standards for professional level early intervention personnel with a Bachelor’s degree or higher in a related field.
• Minimum of one year of documented professional experience working with children & families in a counseling, supporting, or case management role.
• Knowledge and experience relating to non-profit, maternal child health and education is strongly preferred.
• Documented experience is preferably with birth to five years and their families.

Responsibilities

• Serve as the child’s initial service coordinator during the referral & evaluation process
• Obtain System Point of Entry (SPOE) referral and family contact information
• Conduct professional interviews with families & others via phone
• Inform families of the differences in the rights, entitlements, rules, regulations & funding between Part C and Part B or IDEA
• Demonstrate knowledge of family centered philosophy
• Maintain confidentiality and explain the family’s rights to confidentiality throughout enrollment
• Initiate communication with medical/health care professionals to promote coordinated care
• Initiate communication with NJ DCP&P to promote coordinated care
• Enter SPOE data using state referral form & follow procedures
• Maintain child record & data collection according to agency standards
• Demonstrate knowledge of state eligibility criteria & interpretation to family/team
• Demonstrate knowledge of evaluation/assessment procedures and instruments
• Maintain appropriate paperwork/activities with accurate documentation
• Ensure families receive welcome packet and eligibility information
• Implement county and regional referral procedures to TET
• Coordinate with TET on evaluation scheduling, notices, and consent
• Manage county-based spreadsheets
• Ensure timelines meet DOH criteria
• Review evaluation paperwork for completeness and accuracy
• Coordinate transition to SCU if eligible
• If ineligible provide resources or transition-follow up as appropriate
• Interact with families challenged by mental illness, abuse, chronic illness, or disabilities
• Any other duties as assigned

Skills

Interpersonal skills

Oral & written communication

Bilingual English/Spanish (preferred)

Education

Bachelor's degree or higher in related health/child development, social work, human service, or education

Tools

Microsoft Office

Job description

Description

Position Summary:

Responsible for ensuring children/families receive timely, high quality referral & evaluation/assessment/ eligibility determination with accurate documentation.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties and responsibilities that are required by the employee.

Essential Duties and Responsibilities include the following:

• Serve as the child’s initial service coordinator during the referral & evaluation process


• Obtain System Point of Entry (SPOE) referral and family contact information


• Ability to conduct professional interview with families & others via phone


• Inform families of the differences in the rights, entitlements, rules, regulations & funding between Part C and Part B or IDEA


• Demonstrate knowledge of family centered philosophy


• Maintain confidentiality and explain the family’s rights to confidentiality throughout their enrollment in early intervention


• As appropriate, initiate communication and collaboration with medical/ health care professionals to promote coordinated care


• As appropriate, initiate communication and collaboration with NJ DCP&P personnel to promote coordinated care


• Enter SPOE data using state referral form & follow specific procedures


• Maintain child record & data collection according to agency standards


• Demonstrate knowledge of state eligibility criteria & ability to interpret information to the family and team


• Demonstrate knowledge of the functions of various evaluation and assessment procedures and instruments


• Maintain appropriate paperwork/activities with accurate and complete documentation


• Ensure that all families have received appropriate documentation including welcome packet and eligible or ineligible packet following evaluation


• Implement county and regional procedures for referral to TET


• Coordinate with TET on scheduling evaluation/assessment, prior written notice, and consent and ensure appropriate documentation


• Manage county based spreadsheets


• Ensure that timelines are being met according to DOH criteria


• Review evaluation paperwork for completeness and accuracy


• Coordinate and facilitate the transition to the appropriate SCU if child is eligible


• If child is ineligible provide family with appropriate resources or transition/exit (referral, support and/or follow-up activities) as appropriate.


• Interact appropriately with families challenged by mental illness, abuse, chronic illness, developmental disabilities and other environmental influences that may impact their ability to participate in early intervention


• Any other duties as assigned

Working Conditions:

There are no unusual work conditions associated with this position. Noise level in the office is moderate. Professional/business attire is required. Employees are occasionally required to attend meetings at external locations and will therefore experience external weather conditions.

Requirements

Education:

Must meet one of the NJEIS Personnel Standards for any professional level early intervention personnel position with Bachelor’s degree or higher from an accredited institution in a related health, child development, social work, human service, or education field.

Experience:

Minimum of one year of documented professional experience working with children & families in a counseling, supporting, or case management role. Documented professional experience is preferably with individual birth to five years of age and their families. Knowledge and experience relating to the field of non-profit, maternal child health and education is strongly preferred.

Bilingual (English/Spanish) preferred. Computer proficiency required with Microsoft programs. Strong interpersonal & oral/written communication skills required.

Valid Driver’s license with the ability to provide proof of ongoing automobile insurance coverage is required. This position will entail reimbursable local and statewide travel utilizing personal vehicle.

Physical Requirements:

This position requires frequent typing. You will also be required to occasionally lift up to twenty pounds of materials or equipment.