Service Coordinator (SC)

State of California; California; Hybrid; USD 43,000 - 70,000; Full time

Job summary

The State of California, Department of Rehabilitation (DOR), is seeking qualified candidates for multiple vacancies in Roseville, CA. This position offers hybrid telework and a permanent, full-time appointment.

Responsibilities include analyzing information to guide the development of an Individualized Plan for Employment (IPE), coordinating vocational rehabilitation services, interviewing applicants, and identifying benefits and contributions relevant to each consumer’s program.

Qualifications

• Minimum requirements per class specification: ANALYST I.
• Hybrid telework option available.
• 40-hour work week in an office setting.

Responsibilities

• Assess information (medical, psychological, educational, social, and rehabilitation data) to prepare recommendations for the Senior Vocational Rehabilitation Counselor and QRP to develop an Individualized Plan for Employment (IPE).
• Coordinate VR service activities, interview applicants, provide referrals, and identify applicable benefits and contributions.

Job description

$3,861.00 - $6,276.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/9/2026

Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off

This position is located in the city of Roseville, CA.

The incumbent must complete the following with or without reasonable accommodation: communicate effectively in a professional, tactful, respectful manner with individuals from varied experiences, perspectives and backgrounds, by telephone, email and other technologies as well as in-person; provide excellent customer service to both internal and external customers; ensure the timely completion of assignments; attempt to resolve individual concern at the lowest possible level; offer other dispute resolution options, and elevate to next level if needed; use initiative, problem solving skills, organizational skills, good judgment, and resourcefulness. The specific essential functions are:

The SC assesses a range of information, including medical, psychological, educational, social, rehabilitation technology, and employment data, to prepare recommendations for the Senior Vocational Rehabilitation Counselor, Qualified Rehabilitation Professional (QRP) to guide the development of an Individualized Plan for Employment (IPE). The SC also analyzes and prepares recommendations for training or placement plans focused on achieving gainful employment. Upon approval by the QRP, the SC implements the IPE's course of action, coordinates VR service activities, interviews applicants and/or their representatives, provides information for referrals, and identifies comparable benefits and financial contributions relevant to each consumer’s vocational rehabilitation program.

Multiple vacancies may exist.

Working Conditions

The majority of the work will take place in one of the following locations with consumers, the public, colleagues, and other stakeholders: a DOR open office setting in a cubicle environment, offsite in the community, at events and various partner locations, and/or at an approved alternate work location. The incumbent must have the ability to work in an office setting for up to 40 hours per week and remain at a workstation for extended periods while utilizing a personal computer, peripherals, and other office equipment with or without accommodation. The incumbent will be working in an office setting with both natural and artificial lighting. Strong interpersonal skills are required to interact effectively with consumers, the public, colleagues, and other stakeholders.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• ANALYST I

ANALYST I $3,861.00 - $4,839.00A

Effective July 1, 2025, state employees are subject to temporary salary reductions in exchange for Personal Leave Program (PLP) accruals. For additional information please visit https://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

$4,181.00 - $5,233.00B

Effective July 1, 2025, state employees are subject to temporary salary reductions in exchange for Personal Leave Program (PLP) accruals. For additional information please visit https://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

$5,014.00 - $6,276.00C

Effective July 1, 2025, state employees are subject to temporary salary reductions in exchange for Personal Leave Program (PLP) accruals. For additional information please visit https://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: Multiple

Telework

Hybrid

Job Type

Permanent, Full Time

Department Information

If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity.

Join us in our Roseville location within walking distance of Roseville Galleria and a variety of restaurants and shops in Roseville. Enjoy a great work environment with free parking. If you strive to make a difference, we invite you to seek a career with DOR!

DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.

DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.

Our work at DOR is guided by the following core values:

• We believe in the talent and potential of individuals with disabilities.
• We invest in the future through creativity, ingenuity, and innovation.
• We ensure our decisions and actions are informed by interested individuals and groups.
• We pursue excellence through continuous improvement.
• We preserve the public’s trust through compassionate and responsible provision of services.

VISION STATEMENT:

Employment, independence, and equality for all Californians with disabilities.

MISSION STATEMENT:

DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.

People with disabilities are encouraged to apply.

Please visit our website to learn more about DOR and our mission.

If mailing in an application, include JC#536971 on your State Application (STD678) in the Examination(s) or Job Title(s) for which you are applying section found under the Questions tab of your CalCareer application template. Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678): It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating